Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Hayley Cheal

Holsworthy ,NSW

Summary

Dedicated crew coach with extensive experience in enhancing team dynamics and maximizing performance. Proven ability to deliver constructive feedback and cultivate a positive, competitive atmosphere. Core competencies include leadership, effective communication, and performance optimization. Aiming to drive results within a dynamic team environment.

Overview

4
4
years of professional experience

Work History

Crew Trainer

McDonald's
Moorebank, NSW
03.2021 - Current
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Created detailed reports on employee performance metrics for senior management review.
  • Maintained up-to-date records of all employees' training progress and certification status.
  • Ensured that all safety protocols were followed during training sessions.
  • Coordinated with management to identify training needs and opportunities.
  • Led by example, upholding company policies and exemplifying desired behaviors.

Education

HSC -

Holsworthy High School
Holsworthy, NSW
09-2023

Skills

  • Customer service
  • Food and beverage preparation
  • Teamwork and leadership
  • Cash handling
  • POS and Microsoft systems
  • Conflict resolution techniques
  • Multitasking and organisation

Accomplishments

McDonald's Moorebank

  • Barista of the Year, 2024
  • Crew Member of the Year, 2021

Holsworthy High School

  • Higher School Certificate, 2023
  • Academic Award: Ancient History and Legal Studies, 2023
  • Peer Support Leader, 2021

Timeline

Crew Trainer

McDonald's
03.2021 - Current

HSC -

Holsworthy High School

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Hayley Cheal