Hayley Cooper
Rutherford,Australia
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Sales Assistant
Simon Curwood Jewellers
Green Hills
07.2022 - 12.2023
- Greeted customers and provided assistance with product selection.
- Maintained inventory of diamonds, precious stones and metals.
- Created custom designs for customers using computer aided design software.
- Polished and cleaned existing jewelry pieces to restore their original luster.
- Organized the display cases in an attractive manner to encourage sales.
- Provided guidance to customers regarding the care and maintenance of their jewelry purchases.
- Advised customers on different types of metals and gemstones available for purchase.
- Operated the cash register to process customer purchases accurately and efficiently.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Resolved customer complaints in a professional manner.
- Provided information about products and services to customers.
- Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
Sales Assistant
Proud's
Maitland
12.2021 - 07.2022
- Greeted customers and provided assistance with product selection.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Informed customers about current promotions and discounts.
- Assisted customers with returns, exchanges and refunds.
- Replenished merchandise on shelves as needed throughout the day.
- Maintained cleanliness of the sales floor area at all times.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Tracked inventory levels using point-of-sale systems and restocked shelves accordingly.
- Conducted periodic audits of merchandise pricing accuracy.
- Attended staff meetings to discuss new products or changes in store policy or procedure.
- Helped customers find specific products, answered questions and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
Sales Assistant
The Artisian Emporium
Morpeth
2017 - 2019
- Developed and maintained relationships with vendors to ensure a steady supply of gift shop items.
- Coordinated the selection, ordering, pricing, and stocking of merchandise for the gift shop.
- Implemented effective procedures to manage cash flow and credit card transactions.
- Created attractive displays and window arrangements to showcase featured products.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Demonstrated a thorough knowledge of all products available for sale.
Child Care Assistant
Mother Goose Day Nursery and Play Days Child Care
Bolwarra And Rouse Hill
2009 - 2013
- Organized and implemented activities that developed children's physical, emotional and social growth.
- Provided a safe environment for the children to play in, ensuring their safety at all times.
- Assisted with meal preparation and feeding of infants and young children.
- Monitored children's play activities to ensure safety of the children.
- Read stories, taught songs and took part in educational games with the kids.
- Observed behavior of children and reported any issues to supervisor or parents.
- Developed positive relationships with families by communicating regularly regarding their child's progress.
- Maintained accurate records including daily attendance sheets, incident reports.
- Assisted in maintaining a clean and orderly environment for the children.
- Ensured compliance with state regulations concerning health and safety standards.
Education
First Aid And CPR -
First Aid
01-2024
Diploma in Remedial Massage Therapy - Remedial Massage Therapy
Tafe
Newcastle, NSW01-2022
Certificate 111 in Children Services - Child Care
Distance eduction
01-2009
High School Diploma -
Maitland Grossmann High
East Maitland01-2005
Skills
- Processing Payments
- Visual Merchandising
- Cash Register Operation
- Inside and Outside Sales
- Product Management and Pricing
- Customer Needs Assessment
- Returns and Exchanges
- Product Merchandising
- Sales Expertise
- Cash Handling
- Product Knowledge
- Store Organization
- Customer Assistance
- Friendly and Helpful
- POS Software
- CPR Training
- Child Development Knowledge
- Early Education
- Records Management
- Understanding of Body Signals
- Swedish Massage
- Customer Consultation
- Understands Spa Services
- Massage Therapy
- Sports Massage
- Deep Tissue Massage
- Hot Stone Massage
References
References available upon request.
Timeline
Sales Assistant
Simon Curwood Jewellers
07.2022 - 12.2023
Sales Assistant
Proud's
12.2021 - 07.2022
Sales Assistant
The Artisian Emporium
2017 - 2019
Child Care Assistant
Mother Goose Day Nursery and Play Days Child Care
2009 - 2013
First Aid And CPR -
First Aid
Diploma in Remedial Massage Therapy - Remedial Massage Therapy
Tafe
Certificate 111 in Children Services - Child Care
Distance eduction
High School Diploma -
Maitland Grossmann High
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