Summary
Overview
Work History
Education
Skills
Awards
References
Timeline
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Hayley Cotterill

Kingsbury,Victoria

Summary

A trustworthy and dedicated worker, with 4 years of experience serving customers and operating a register. Talented at listening, correctly receiving information and serving customers quickly. Cheerful when assisting customers with requests and meeting special needs, making every individual feel valued.

Overview

3
3
years of professional experience

Work History

Lifeguard Manager

Mansfield Swimming Pool
11.2023 - 02.2024
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Conducted patrols to identify and help those in need of immediate care and assistance.
  • Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
  • Maintained relevant qualifications (CPR and First Aid)

Pharmacy Assistant

Eisners Amcal Pharmacy
03.2022 - 10.2023
  • Collaborated closely with pharmacists in order to provide accurate drug information to customers
  • Provided excellent customer service by answering questions regarding prescriptions, over-the-counter medications, and health products
  • Performed cashier duties such as accepting payments, issuing receipts, and balancing daily transactions
  • Resolved customer complaints promptly in a professional manner.

Ski Rental Technician

Ski Chute 4
06.2023 - 08.2023
  • Organized inventory within the storeroom for efficient access during busy times
  • Operated cash registers accurately to process payments for rentals and sales transactions
  • Conducted regular cleaning duties around the shop area, including sweeping floors, dusting shelves.

Supermarket Worker

Marks IGA Mansfield
12.2020 - 03.2022
  • Maintained cleanliness of work areas throughout the day
  • Ensured compliance with all health, safety, and security regulations
  • Assisted in training new staff members on store policies and procedures
  • Monitored stock levels regularly to ensure adequate supplies were available at all times.
  • Streamlined checkout process for increased efficiency and reduced waiting times.

Education

Mansfield Secondary College
Mansfield, Victoria
12.2022

Skills

  • Efficient Sales Transactions
  • Customer Care
  • Efficient Service
  • High-Volume Environments
  • Product Recommendations

Awards

  • Queen Scout Award
  • Australian Scout Medallion

References

Peter Coffey - Scouts Australia, Scout Leader, (040) 021-7270, peter@coffeycom.com.au

Timeline

Lifeguard Manager

Mansfield Swimming Pool
11.2023 - 02.2024

Ski Rental Technician

Ski Chute 4
06.2023 - 08.2023

Pharmacy Assistant

Eisners Amcal Pharmacy
03.2022 - 10.2023

Supermarket Worker

Marks IGA Mansfield
12.2020 - 03.2022

Mansfield Secondary College

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Hayley Cotterill