HAYLEY Davies
Lucknow,VIC
Summary
I am happy and eager to work in a team environment. Have knowledge of Occupational Health and Safety issues. Eager to learn and willing to complete any education requirements. I am self-directed, willing to take on any task and put in the time and hard work to complete it to a high standard. I believe I am an outgoing, friendly person that loves meeting new people. Enthusiastic, organized, pays attention to detail and takes pride in personal appearance. Punctual and have plenty of experience working under pressure efficiently.
Overview
7
7
years of professional experience
Work History
Primary Care Response Administration Officer
Gippsland Primary Health Network
09.2023 - 12.2023
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Aided colleagues and managers through regular communication and assistance with organising schedules to coordinate calendar events and arrange travel.
- Managed scheduling tasks, ensuring that deadlines were met consistently.
- Liaised with Aged Care Facilities in Gippsland in relation to Covid-19 Vaccinations.
- Took minutes of meetings, ensuring accurate documentation of discussions and action items.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Administration Officer
FINDEX
02.2023 - 09.2023
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Managed team petty cash, purchase orders and account transactions.
- Drafted and distributed invoices for outstanding payments.
- Maintained personnel records and updated internal databases to support document management.
- Collected, validated, and distributed information to employees.
- Completed forms and reports to facilitate admission, transfer or discharge.
Hairdresser
Gemma Lee Hair Design
10.2018 - 02.2023
- Kept work areas, tools and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results. As well as developing good client relationships.
- Supported reception desk, receiving phone calls, entering appointments and collecting payments for services rendered.
- Processed payments, entering sales in register for prompt customer service.
- Recorded notes for future reference about customer preferences and services delivered.
Bar Tender
Wy Yung Pub
02.2017 - 09.2021
- Kept bar presentable and well-stocked to meet customer needs.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Education
Certificate III - Hairdressing
Tafe Gippsland
Bairnsdale, VIC11.2018
Year 12 VCE -
Nagle College
Bairnsdale, VIC11.2015
Certificate II - Retail Make-up & Skin Care
Tafe Gippsland
Bairnsdale, VIC11.2014
Skills
- Administrative Support
- Service Quality
- Desktop and Laptop Computer skills
- Active Learning
- Developing Professional Relationships
- High Standard Of Work
- Report Generation
- Calendar Management
- Document Preparation
- Workflow Planning
Timeline
Primary Care Response Administration Officer
Gippsland Primary Health Network
09.2023 - 12.2023
Administration Officer
FINDEX
02.2023 - 09.2023
Hairdresser
Gemma Lee Hair Design
10.2018 - 02.2023
Bar Tender
Wy Yung Pub
02.2017 - 09.2021
Certificate III - Hairdressing
Tafe Gippsland
Year 12 VCE -
Nagle College
Certificate II - Retail Make-up & Skin Care
Tafe Gippsland
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