Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hayley De Beer

Brisbane,QLD

Summary

Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Front of House Crew Member

Hungry Jack's
05.2021 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
  • Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Worked front counter, drive-thru and other areas.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
  • Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Food Preparation & Barrister - Crew Member

Hungry Jack's
05.2021 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action as necessary.
  • Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
  • Aided management in achieving staffing goals through active involvement in recruitment efforts, including interviews and orientation sessions for new hires.
  • Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
  • Offered suggestions for process improvements that ultimately led to more efficient operations within the store location.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Worked well with teammates and accepted coaching from management team.
  • Took orders, prepared meals, and collected payments.

Education

High School Diploma -

Somerville House
South Brisbane, QLD
11.2024

Business Certificate III

Axial Training International College
Brisbane, QLD
06.2024

Skills

  • Customer Service
  • Customer Engagement
  • Health Code Compliance
  • Beverage Preparation
  • Safe Food Handling
  • Drive-Thru Operations
  • Food Preparation
  • Inventory Restocking
  • Order Management
  • Menu Memorization
  • Cash Handling
  • Point-Of-Sale Transactions
  • Valid Driver's License
  • Problem-Solving
  • Sales Expertise
  • Cleaning
  • Time Management
  • Point of Sale Operation
  • Flexible Schedule
  • Teamwork and Collaboration
  • Store Opening and Closing
  • Verbal and Written Communication
  • Hospitality Service Expertise
  • Clear Communication
  • Equipment Maintenance
  • Integrity and honesty
  • Learning agility
  • Stress management
  • Active listening
  • Attention to detail
  • Social media savvy
  • Positive attitude
  • Multitasking abilities
  • Conflict resolution
  • Effective communication
  • Safety awareness

Timeline

Front of House Crew Member

Hungry Jack's
05.2021 - Current

Food Preparation & Barrister - Crew Member

Hungry Jack's
05.2021 - Current

High School Diploma -

Somerville House

Business Certificate III

Axial Training International College

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Hayley De Beer