Hayley Dorrell

Retail Team Member

Woolworths Group

11.2011 - Current

Processed customer transactions efficiently using POS systems.
Assisted in training new cashiers on operational procedures and customer service standards.
Maintained accurate cash drawer balances through diligent record-keeping practices.
Implemented promotional displays to drive sales of featured products at checkout areas.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Processed refunds and exchanges in accordance with company policy.
Processed customer transactions efficiently, ensuring accuracy in cash handling and register balancing.
Processed sales transactions accurately using point-of-sale systems.
Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
Used POS system to process sales, returns, online orders, and gift card activations.
Assisted customers with prompt and polite support in-person and via telephone.
Greeted customers, helped locate merchandise, and suggested suitable options.
Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Wrapped, boxed and weighed bakery department products.
Managed efficient cash register operations.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Performed cash, card, and check transactions to complete customer purchases.
Greeted customers entering store and responded promptly to customer needs.