Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Hayley Eadie

26 Calder Court, Crestmead,QLD

Summary

Dynamic professional with a proven track record in retail and customer service, exemplified during tenure at Bunnings Pty Ltd. Mastered sales techniques and store maintenance, achieving multiple Outstanding Service Awards. Demonstrates exceptional patience, empathy, and a goal-oriented mindset, significantly enhancing customer loyalty and sales achievements.


Professional retail worker with solid background in sales and customer service. Known for strong focus on team collaboration and consistently achieving results. Adaptable and reliable with knack for addressing changing needs. Skilled in inventory management, product knowledge, and effective communication.


Reliable, confident and mature, woman whom presents well, good strong communicator and determined working efficiently and effectively, strategy team builder, always willing to learn and continue growing in knowledge.

Overview

9
9
years of professional experience

Work History

Retail Sales Worker- Garden Department

Bunnings Pty Ltd
08.2016 - Current
  • Achieved sales targets through effective communication and persuasive selling techniques.
  • Managed cash register transactions accurately, maintaining accountability for all financial activities during shifts worked.
  • Developed strong relationships with customers, resulting in repeat business and increased loyalty.
  • Provided personalized recommendations based on customer preferences or specific needs.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.
  • Contributed to a positive work atmosphere by actively participating in team meetings and offering constructive feedback on processes or improvements needed within the store environment.
  • Gained - Personal Growth Award 2017, 2019
  • Gained - Outstanding Service Award 2018, 2019, 2021
  • Gained - Outstanding Stock Loss Awards 2018, 2019. 2021

Customer Service Representative

McDonalds , Staplyton Qld
03.2016 - 07.2016
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Delivered prompt service to prioritize customer needs.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.

Education

No Degree - General Studies - Certificate Year 10 Completion

Windaroo Valley State High School
Windaroo, QLD
11-2016

Skills

  • Patience and empathy
  • Store maintenance
  • Goal-oriented mindset
  • Sales techniques mastery
  • Calm demeanor
  • Self-checkout assistance
  • Friendly and outgoing
  • Verbal and written communication
  • Visual display arrangement
  • Sales goal achievement
  • Point-of-sale system
  • Positive and professional

Interests

  • Gardening
  • I like working with my hands and fixing things
  • Outdoor Recreation
  • Music
  • I enjoy helping others and giving back to the community
  • Personal Development and Self-Improvement
  • Spending time with my family and friends

Timeline

Retail Sales Worker- Garden Department

Bunnings Pty Ltd
08.2016 - Current

Customer Service Representative

McDonalds , Staplyton Qld
03.2016 - 07.2016

No Degree - General Studies - Certificate Year 10 Completion

Windaroo Valley State High School

Similar Profiles

CREATE PROFILE
Hayley Eadie