Hayley Ferrinda
Echuca
Summary
Professional with experience interacting with patients daily to deliver top-quality healthcare services. Practiced in recording vital signs and supporting medical staff with various patient care tasks. Good at communicating with residents and problem solving.
I have my Cert IV in Aging & Disability Support as well as my RSA (Responsible Serving Of Alcohol)
Currently still working at the American Hotel Echuca as a Bartender and am looking for another Casual job
Overview
8
8
years of professional experience
Work History
Bartender
Harry Ripon
Echuca
05.2024 - Current
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Carefully inspected identification of customers to verify age requirements for purchase of alcohol.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Arranged bottles and glasses behind bar to make attractive displays.
Personal Carer
Karen Lang
Rochester
12.2021 - 11.2024
- Cleaned rooms thoroughly between shifts using appropriate cleaning materials and techniques.
- Provided emotional support to patients during difficult times such as illness or bereavement periods.
- Consulted with client care team to continually update care plans.
- Maintained detailed records of services performed on clients.
- Supported bathing, dressing and personal care needs.
- Monitored vital signs and medication use, documenting variances, and concerning responses.
Majors IGA
Brad Major
Rochester
01.2017 - 03.2018
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Dealt with money in a responsible matter
Education
Cert IV Aging & Disability -
Redhs Training Program
Rochester Skills
- Inventory management
- Alcohol regulations
- Team collaboration
- Time management
- Money handling
- Upselling strategies
- Hospitality and accommodation
- Health and safety
- Supervision and leadership
- Multitasking
- Active listening
- Task prioritization
Timeline
Bartender
Harry Ripon
05.2024 - Current
Personal Carer
Karen Lang
12.2021 - 11.2024
Majors IGA
Brad Major
01.2017 - 03.2018
Cert IV Aging & Disability -
Redhs Training Program