Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hayley Ferris

Diamond Creek

Summary

I am a highly organised and hardworking individual looking for a full time position with a reputable company hopefully leading to a career. I am currently looking to move into a friendly environment for a long term employment. I have integrity and honesty and have high attention to detail and understand the sensitivity of tasks at the company, safety procedures and the ability to adhere to them. I am meticulous on the job and have a positive attitude.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Production Worker

PPG INDUSTRIES, INC
06.2025 - 08.2025
  • Assisted in quality control by inspecting products for defects and inconsistencies.
  • Operated production machinery to assemble and package products efficiently.
  • Adhered to safety protocols to maintain a safe working environment.
  • Handling toxic chemicals and waste
  • Packaging items within a timely manner
  • Attention to detail to ensure a good quality product
  • Housekeeping and keeping and maintaining the work environment clean
  • Learned to troubleshoot equipment issues to minimize downtime during production runs.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
  • Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
  • Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
  • Enhanced product quality by conducting regular inspections and identifying areas for improvement.
  • Adapted quickly to changes in production schedules, ensuring flexibility in operations.
  • Use of machinery (shotmeter/hydraulic press)
  • Collaborated with team members to meet daily production targets and deadlines.

Landscape Apprentice

Rainscapes
05.2023 - 09.2024
  • Assisted in daily operations, ensuring compliance with safety protocols and procedures.
  • Supported team members in executing routine tasks efficiently and accurately.
  • Maintained cleanliness and organization of work areas for optimal productivity.
  • Utilized tools and equipment effectively to complete assigned tasks.
  • Working well under pressure and being able to meet deadlines
  • Adhered to company policies, procedures, and safety guidelines during daily work activities.
  • Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
  • Learned wide range of simple and complex techniques from on-the-job training.
  • Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
  • Prepared worksite by setting up required tools and supplies.
  • Prioritisation of important tasks
  • Housekeeping of site to ensure good workflow and safety
  • Organisation of my own tasks
  • Delegating takes to other apprentices for optimal efficiency
  • Directing subcontractors on site when needed
  • Safely operating heavy machinery and powered tools
  • Working alongside heavy machinery
  • Cooperating effectively with co-workers and other trades
  • Showing initiative in learning new skills
  • Persistence with difficult tasks
  • Problem solving to find alternative solutions
  • Lifting/Moving heavy material
  • Adapted quickly to new processes and responsibilities as required by operational needs.
  • Collaborated with colleagues to streamline workflows and enhance team performance.
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Facilitated smoother project workflows by maintaining clean and organized work environment.
  • Gained proficiency in various hand and power tools to ensure tasks were completed efficiently and safely.
  • Conducted quality control of materials used in construction.
  • Coordinated with subcontractors and other stakeholders to complete projects on time.
  • Smoothed and leveled new concrete or other materials.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.

Retail Worker

Kmart
01.2020 - 10.2023
  • Various working areas, such as: On the sales floor, At the front registers, Assisted checkouts, Customer service desk, In the fitting rooms, Back of store pick/packing, and Front Door greeter
  • A team player who works well with others
  • I am proactive and take initiative
  • I am passionate about keeping your store looking tidy and organised.
  • Some of my roles require me to lift and move around products.
  • Provide outstanding customer service
  • Complete sales and services transactions
  • Deal with problems that may arise on the sales floor
    Responsible for ensuring customers have an excellent shopping experience
  • Responsible for all payments made by customers
  • Handle all credit transactions
  • Assisted customers with product inquiries, enhancing shopping experience and satisfaction.
  • Maintained store organization and cleanliness, ensuring adherence to safety standards.
  • Operated point-of-sale systems efficiently, processing transactions with accuracy.
  • Collaborated with team members to manage inventory levels and restock shelves promptly.
  • Developed product knowledge through training sessions, improving sales techniques and customer service skills.
  • Resolved customer complaints effectively, demonstrating problem-solving skills in high-pressure situations.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.

Education

High School Diploma -

Catholic Regional College Melton
Melton West, VIC
11-2022

Skills

  • Positive and friendly Individual
  • Cooperative in team environments
  • Likes to maintain a clean work environment
  • Values a positive environment
  • Attempts to maintain efficient work ethic
  • Inquisitive and interested in learning new skills

Certification

Victorian Drivers Lisence

Timeline

Production Worker

PPG INDUSTRIES, INC
06.2025 - 08.2025

Landscape Apprentice

Rainscapes
05.2023 - 09.2024

Retail Worker

Kmart
01.2020 - 10.2023

High School Diploma -

Catholic Regional College Melton

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Hayley Ferris