Hayley Ferris
Diamond Creek
Summary
I am a highly organised and hardworking individual looking for a full time position with a reputable company hopefully leading to a career. I am currently looking to move into a friendly environment for a long term employment. I have integrity and honesty and have high attention to detail and understand the sensitivity of tasks at the company, safety procedures and the ability to adhere to them. I am meticulous on the job and have a positive attitude.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Production Worker
PPG INDUSTRIES, INC
06.2025 - 08.2025
- Assisted in quality control by inspecting products for defects and inconsistencies.
- Operated production machinery to assemble and package products efficiently.
- Adhered to safety protocols to maintain a safe working environment.
- Handling toxic chemicals and waste
- Packaging items within a timely manner
- Attention to detail to ensure a good quality product
- Housekeeping and keeping and maintaining the work environment clean
- Learned to troubleshoot equipment issues to minimize downtime during production runs.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Reduced waste in the production process by monitoring materials usage and adjusting procedures accordingly.
- Enhanced product quality by conducting regular inspections and identifying areas for improvement.
- Adapted quickly to changes in production schedules, ensuring flexibility in operations.
- Use of machinery (shotmeter/hydraulic press)
- Collaborated with team members to meet daily production targets and deadlines.
Landscape Apprentice
Rainscapes
05.2023 - 09.2024
- Assisted in daily operations, ensuring compliance with safety protocols and procedures.
- Supported team members in executing routine tasks efficiently and accurately.
- Maintained cleanliness and organization of work areas for optimal productivity.
- Utilized tools and equipment effectively to complete assigned tasks.
- Working well under pressure and being able to meet deadlines
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Learned wide range of simple and complex techniques from on-the-job training.
- Exhibited strong work ethic by consistently arriving on time, completing tasks diligently.
- Prepared worksite by setting up required tools and supplies.
- Prioritisation of important tasks
- Housekeeping of site to ensure good workflow and safety
- Organisation of my own tasks
- Delegating takes to other apprentices for optimal efficiency
- Directing subcontractors on site when needed
- Safely operating heavy machinery and powered tools
- Working alongside heavy machinery
- Cooperating effectively with co-workers and other trades
- Showing initiative in learning new skills
- Persistence with difficult tasks
- Problem solving to find alternative solutions
- Lifting/Moving heavy material
- Adapted quickly to new processes and responsibilities as required by operational needs.
- Collaborated with colleagues to streamline workflows and enhance team performance.
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Facilitated smoother project workflows by maintaining clean and organized work environment.
- Gained proficiency in various hand and power tools to ensure tasks were completed efficiently and safely.
- Conducted quality control of materials used in construction.
- Coordinated with subcontractors and other stakeholders to complete projects on time.
- Smoothed and leveled new concrete or other materials.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
Retail Worker
Kmart
01.2020 - 10.2023
- Various working areas, such as: On the sales floor, At the front registers, Assisted checkouts, Customer service desk, In the fitting rooms, Back of store pick/packing, and Front Door greeter
- A team player who works well with others
- I am proactive and take initiative
- I am passionate about keeping your store looking tidy and organised.
- Some of my roles require me to lift and move around products.
- Provide outstanding customer service
- Complete sales and services transactions
- Deal with problems that may arise on the sales floor
Responsible for ensuring customers have an excellent shopping experience - Responsible for all payments made by customers
- Handle all credit transactions
- Assisted customers with product inquiries, enhancing shopping experience and satisfaction.
- Maintained store organization and cleanliness, ensuring adherence to safety standards.
- Operated point-of-sale systems efficiently, processing transactions with accuracy.
- Collaborated with team members to manage inventory levels and restock shelves promptly.
- Developed product knowledge through training sessions, improving sales techniques and customer service skills.
- Resolved customer complaints effectively, demonstrating problem-solving skills in high-pressure situations.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Resolved customer issues promptly and professionally, ensuring their continued loyalty to the brand.
Education
High School Diploma -
Catholic Regional College Melton
Melton West, VIC11-2022
Skills
- Positive and friendly Individual
- Cooperative in team environments
- Likes to maintain a clean work environment
- Values a positive environment
- Attempts to maintain efficient work ethic
- Inquisitive and interested in learning new skills
Certification
Victorian Drivers Lisence
Timeline
Production Worker
PPG INDUSTRIES, INC
06.2025 - 08.2025
Landscape Apprentice
Rainscapes
05.2023 - 09.2024
Retail Worker
Kmart
01.2020 - 10.2023
High School Diploma -
Catholic Regional College Melton