Hayley Flint
Jane Brook,Australia
Summary
Dynamic and dedicated Medical Receptionist with a proven track record at Junction Foot & Ankle Group, excelling in customer service and organization. Skilled in data entry and appointment scheduling, I effectively manage multiple tasks while maintaining a high standard of cleanliness and communication, ensuring a seamless patient experience.
Overview
5
5
years of professional experience
Work History
Medical Receptionist
Junction Foot & Ankle Group
01.2023 - Current
- Attending to patient requests through face-to-face interactions and phone calls
- Actively responding and triaging emails to the necessary participant
- Submitting Invoices for Patients through NDIS, ADF, DVA and Workers Compensation
- Assisting patients in scheduling their appointments
- Keeping updated and undertaking the current Infection Control Measures whilst sterilising Instruments for Podiatrists
- Operating EFTPOS Systems (HICAPS) along with cash handling
- Liaise with relevant Surgery Patients, Hospitals and Anaesthetists in booking Surgeries
- Maintaining a high level of Cleanliness throughout the Waiting room and Reception area
- Upholding a high level of Customer Service to Patients.
- Data Entry of Referrals & Patient Documents
KFC Crew Member
KFC Midvale
01.2021 - 01.2023
- Cash handling and Operating POS System
- Providing a high level of customer service while taking Orders through drive thru and at the Front Counter
- Using appropriate Work health and safety measures whilst packaging customers' orders
- Upholding a high standard of Cleanliness whilst preparing Customers Orders
- Building Trust with regular Customers on a day-to-day basis
Education
Certificate II - Engineering, Work Skills and Vocational Pathways
Swan Christian College Trade Training Centre
Middle Swan, WASkills
- Team player
- Time Management skills
- Hard-Working
- Ability to Multitask
- Good Communication Skills (Written & Oral)
- High Level of Customer Service
- Organization
- Attention to detail
References
- Asha Curry, Practice Manager, Junction Foot & Ankle Group, 0422 784 084, 9250 1676
- Ben Bishop, Digital Forensics Systems Specialist, Western Australia Police Force, 0412 609 126, ben.bishop@police.wa.gov.au
Timeline
Medical Receptionist
Junction Foot & Ankle Group
01.2023 - Current
KFC Crew Member
KFC Midvale
01.2021 - 01.2023
Certificate II - Engineering, Work Skills and Vocational Pathways
Swan Christian College Trade Training Centre