Hayley Gallagher
Brisbane
Summary
Dynamic dental assistant with experience at Greenland Dental, skilled in sterilization techniques and patient record management. Recognized for enhancing patient comfort and streamlining procedures, I excel in building relationships and providing exceptional care. Committed to maintaining a sterile environment while effectively supporting dental teams and ensuring patient confidentiality.
Overview
3
3
years of professional experience
Work History
Dental Assistant
Greenland Dental
Caboolture
01.2024 - Current
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Established clean, sterile and welcoming environment for patients.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Took medical and dental history and recorded vital signs of patients.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
Barista
Zarraffas Coffee
Bethania
10.2021 - 06.2022
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Coordinated with suppliers to ensure timely delivery of fresh coffee beans and other supplies.
- Described menu items to customers and suggested products based on stated preferences.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Input orders into point of sale system and handled customer payments.
- Collected payments and provided accurate change.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Education
Year 11
Caboolture High
Caboolture, QLDSkills
- Sterilization techniques
- Patient record management
- Dental assisting procedures
- Radiography techniques
- Anesthetic administration
- Customer relationship management
- Appointment scheduling
- Medical history documentation
- Point of sale operations
- Effective communication
- Communication skills
- Payment collection
- Document scanning and digitization
- Scheduling appointments
- Multitasking Abilities
Languages
English
Professional
Timeline
Dental Assistant
Greenland Dental
01.2024 - Current
Barista
Zarraffas Coffee
10.2021 - 06.2022
Year 11
Caboolture High