Hayley Goldstone
Ormeau,Queensland
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Receptionist
Norris Motor Group
02.2001 - 08.2004
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Answered phone promptly and directed incoming calls to correct offices.
- Sorted, received and distributed mail correspondence between departments and personnel.
Education
No Degree -
Glendowie College
Auckland, New ZealandSkills
- Customer Relations
- Recordkeeping Strengths
- Customer Consulting
- Managing Multiple Tasks
- Critical Thinking
- Administrative Support
Additional Information
Currently managing Admin for my husbands Air Conditioning Business which includes Emails, Invoices, Receipts, Social Media Marketing and responding to Enquiries.
About Me
Looking to re-enter the workforce after taking some time off to focus on being a Mum to my 4 children. Motivated to learn new skills and experiences with an ability to Multi-Task whilst still providing attention to detail. I am able to work both independently and within a team environment.
Timeline
Receptionist
Norris Motor Group
02.2001 - 08.2004
Customer Service Representative
No Degree -
Glendowie College
Similar Profiles
Mohanad Abdel-RahmanMohanad Abdel-Rahman
Academic Peer Tutor at NAAcademic Peer Tutor at NA
Shlomo JaffeShlomo Jaffe
Highschool Math Tutor at NAHighschool Math Tutor at NA
Madeline CookMadeline Cook
Babysitter at NABabysitter at NA
CLÉLIA CROZE-LABBECLÉLIA CROZE-LABBE
Baby sitter at NABaby sitter at NA
Shaun BidgoodShaun Bidgood
Proprietor at Anything Depot AUSProprietor at Anything Depot AUS