HAYLEY HICKS
WELSHMANS REEF,Vic
Summary
Assistant Manager with a proven track record in enhancing operational efficiency and customer satisfaction at Spuds Golden Square. Demonstrated expertise in managing a team of 8, implementing cost-saving strategies, and optimizing resources for increased productivity. Skilled in customer service, problem-solving, and teamwork, with a strong work ethic and creative approach to challenges.
Overview
2025
2025
years of professional experience
Work History
ASSISTANT MANAGER
Spuds Golden Square
- Managed team of 8, streamlining operations and enhancing customer satisfaction
- Implemented cost-saving strategies, leading to a notable profit increase
- Focused on operational efficiency, resulting in improved service delivery
- Developed and executed plans to optimize resources and boost productivity
Volunteer
North Bendigo Football Club
- Helping Serve at the North Bendigo Football Club Canteen
Babysitter
- Babysitting (Various Clients)
Kitchen Hand
Uniting Age Well
09.2024 - Current
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
SECONDARY EDUCATION -
Eaglehawk Secondary College
01.2023
PRIMARY EDUCATION -
Lightning Reef Primary School
01.2019
PRIMARY EDUCATION -
Kangaroo Flat Primary School
01.2016
Skills
- ICT
- Money handling
- Creativity
- Teamwork
- Problem solving
- Customer service
- Work ethic
- Food handling
- Managing
References
Austin Byrnes, Babysitting Client, 0466041875
Additionalinformation
2016 North Bendigo Football Club Under 12 Girls, 2017 North Bendigo Football Club Under 12 Girls, 2018 North Bendigo Football Club Under 12 Girls, 2018 Green House Captain Lightning Reef Primary School (Sport Leader), 2018 Bike ED Lightning Reef Primary School, 2019 Bike ED Lightning Reef Primary School, 2019 Greenhouse Captain Lightning Reef Primary School (Sport Leader), Babysitting, 2018-2022, Various Clients, Helping Serve at the North Bendigo Football Club Canteen, 2016-2018, Managed team of 8, streamlining operations and enhancing customer satisfaction., Honest, Strong personal morals and ethics ensure complete honesty and transparency at all times. Demonstrated by managing money when selling raffle tickets to raise money for school and footy club., Trustworthy, If I am given a task or a project to complete, I will have it completed successfully and on time. I am able to be trusted with confidential information and know how to respect others and their privacy in the workplace., Work as a Team, I am part of several teams; I know the importance of being on a team. I know how to be part of a team to ensure the workplace operates effectively.
Timeline
Kitchen Hand
Uniting Age Well
09.2024 - Current
SECONDARY EDUCATION -
Eaglehawk Secondary College
PRIMARY EDUCATION -
Lightning Reef Primary School
PRIMARY EDUCATION -
Kangaroo Flat Primary School
ASSISTANT MANAGER
Spuds Golden Square
Volunteer
North Bendigo Football Club
Babysitter
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