Hayley Hiddlestone
Bald Hills
Summary
Excell in fostering long-lasting client relationships and exceeding service expectations, demonstrating exceptional time management and customer relationship management skills.
Overview
12
12
years of professional experience
Work History
Sales Consultant
Pine City Properties
01.2017 - Current
- Preparing listing kits/ presentations
- Preparation of appointment and sale documentation
- Manage listings and process contracts and condition follow-ups through to settlement, including liaising with solicitors and property management teams
- Receipt trust account deposits, marketing payments & reconciliation.
- Co-ordinate marketing materials, open home advertising and process marketing changes
- Liaise with suppliers including photographers, handymen, plumbers and electricians
- Email management, sorting and responding to appropriate emails; diary management
- Database management
- Reception duties, answering phones, greeting clients, assisting with key collections and drop offs
- Regular client follow up/communication
- Advised clients on appropriate marketing based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Follow up with existing customers to provide additional support and address concerns
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
Area Assistant
McDonalds
06.2013 - 05.2017
- Improved area efficiency by streamlining processes and implementing time-saving strategies.
- Collaborated with department heads and associates to identify opportunities for growth and advancement on location.
- Coordinated cross-functional projects, fostering teamwork among departments to achieve shared goals.
- Serve food and drinks to customers in a timely & courteous manner
- Take orders and process payments using point of sale system
- Ensured compliance with company policies, industry regulations, and safety standards across all locations within the designated area.
- Maintain cleanliness and hygiene of kitchen, common areas and equipment.
- Stock & replenish inventory and supplies as needed
Education
GED -
Pine Rivers State High School
Strathpine, QLDBeauty Therapy
Tafe
Ithaca Tafe01-2014
Skills
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Persuasive communication
Timeline
Sales Consultant
Pine City Properties
01.2017 - Current
Area Assistant
McDonalds
06.2013 - 05.2017
GED -
Pine Rivers State High School
Beauty Therapy
Tafe
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