- Music
- Gym Workouts
- Cooking
- Cardio
- Painting and drawing
- Family time
Hayley Jarvis
Yarragon
Summary
Dedicated professional with experience at Andrew's house/West Gippsland Health Care Group, excelling in infection control and hazardous materials handling. Proven ability to enhance client satisfaction through meticulous cleaning and effective communication. Recognized for flexibility in availability and strong teamwork ethic, ensuring a safe and welcoming environment for all. Developed key caregiving and interpersonal skills in supportive and patient-focused environment. Demonstrated ability to manage daily living activities, provide personal care and support, in my 3 weeks of placement at Warragul Community Aged Care.. Seeking to transition these skills into new field with commitment to delivering high-quality service and care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housekeeper
West Gippsland Health Care Group
11.2024 - Current
- Maintained cleanliness and hygiene standards in patient areas and common spaces.
- Assisted in the proper handling and disposal of hazardous materials.
- Utilized cleaning equipment effectively to ensure thorough sanitation.
- Followed established protocols for infection control and safety practices.
- Adapted quickly to changing schedules and tasks as needed.
- Reported maintenance issues promptly to enhance facility operations.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Washed and put away kitchen dishes, utensils and glassware.
- Sorted, laundered and put away various laundry items.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Retail Sales Assistant
Kmart
06.2022 - 10.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed cash register operations, ensuring accurate transactions and customer service excellence.
- Organized merchandise displays to maximize visibility and drive sales.
- Collaborated with team members to maintain store cleanliness and inventory accuracy.
- Maintained clean, organized store environment for an inviting shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled incoming phone calls professionally, addressing customer inquiries or directing them appropriately within the store.
- Collaborated with team members to achieve monthly sales targets and objectives.
- Listened to customer needs and desires to identify and recommend optimal products.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
No Degree - Year 10
Warragul Regional College
Warragul, VICCertificate III in Individual Support - Personal Care
Tafe Gippsland
Warragul, VIC10-2025
Skills
- Cleaning protocols
- Infection control
- Hazardous materials handling
- Equipment operation
- Client care
- Hazardous material handling
- Time management
- Team collaboration
- Communication skills
- Problem resolution
- Flexibility in availability
- Safety compliance
- Dementia care
- Assistance with meals
- Personal hygiene assistance
- Mobility assistance
- Fall prevention
- Elderly care
- Multitasking and organization
- Dependable and responsible
- Verbal and written communication skills
- Daily living assistance
- Reliability
Certification
- PCW - Personal Care Worker
Interests
Timeline
Housekeeper
West Gippsland Health Care Group
11.2024 - Current
Retail Sales Assistant
Kmart
06.2022 - 10.2024
No Degree - Year 10
Warragul Regional College
Certificate III in Individual Support - Personal Care
Tafe Gippsland