Hayley-Jayne Green
Kings Meadows ,TAS
Summary
Responsible Server Assistant adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Hardworking waiter with several years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
5
5
years of professional experience
Work History
Waitress/Bartender
La cantina
Launceston , TAS
09.2025 - 12.2025
- Provided friendly and efficient service to customers at busy restaurant.
- Took customer orders accurately and communicated special requests to the kitchen.
- Maintained cleanliness and organization of dining area throughout shifts.
- Took orders for food and drinks and delivered them to guests.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Handled cash transactions and processed payments using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Set up dining area for special events, ensuring attention to detail in presentation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Waitress/Bartender
Three steps on George
Launceston , TAS
05.2025 - 09.2025
- Provided friendly and efficient service to customers at busy restaurant.
- Took customer orders accurately and communicated special requests to the kitchen.
- Maintained cleanliness and organization of dining area throughout shifts.
- Handled cash transactions and processed payments using point-of-sale system.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Addressed customer inquiries and resolved issues promptly and professionally.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
Shop Assistant
The Spudman
Wesley Vale, Australia
01.2022 - 02.2023
- Helped shop personnel complete assignments.
- Completed daily checklists for smooth shop operations.
- Maintained ideal stock levels of work supplies for shop needs.
- Maintained work area organization and cleanliness to uphold production levels and safety standards.
- Received payments via cash or card and recorded payments in book.
Cafe Worker
The Little Gem Cafe
Beaconsfield, Australia
12.2020 - 02.2021
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Interacted pleasantly with customers and offered assistance to find needed items.
- Brewed coffee and tea for beverage area and restocked with paper goods, creamer and sugar.
- Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
- Served patrons food from counters and steam tables.
- Adhered to company food, safety, quality and sanitation policies.
- Rotated and replenished products in display cases.
- Scanned kitchen and service areas for items that needed to be cleaned or replenished and directed staff to complete tasks.
- Coordinated maintenance and repair of food service equipment.
Education
High School -
Kings Meadow High School
Kings Meadow, TASLaunceston College
Launceston, TASSkills
- Cash handling
- Customer service
- Food safety
- Point-of-sale operation
- Relationship building
- Stock management
- Team collaboration
- Communication skills
- Problem resolution
- Organizational skills
- Accurate money handling
- Food and beverage pairings
- Check payment processing
- Food running
- Order taking
- Upselling techniques
- Payment processing
- Daily specials memorization
- Hospitality and accommodation
- Stress management
- Greeting guests
- Allergy awareness
Personal Information
Date of Birth: 11/12/06
Timeline
Waitress/Bartender
La cantina
09.2025 - 12.2025
Waitress/Bartender
Three steps on George
05.2025 - 09.2025
Shop Assistant
The Spudman
01.2022 - 02.2023
Cafe Worker
The Little Gem Cafe
12.2020 - 02.2021
High School -
Kings Meadow High School
Launceston College