Hayley Johansen
Aldershot,QLD
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dental Assistant
Jacaranda Family Dental
Gympie, Qld
01.2024 - 07.2025
- Sterilised dental equipment using automatic washers to prevent cross contamination.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Worked effectively in team environments to make the workplace more productive.
Retail Assistant
Cooly Fruit
Gympie , QLD
01.2023 - 01.2024
- Restocked and organised shelves during slow periods to maintain store appearance.
- Cleaned shelves, counters and tables to maintain organised store.
- Operated cash registers to process sales transactions.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
FOH Team Member
Red Rooster
Gympie, QLD
12.2021 - 01.2023
- Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Completed side tasks by restocking condiments and cleaning refrigerators.
- Promoted food items, beverages and desserts to increase sales.
- Correctly bagged orders for take-out customers while maintaining speed and accuracy of order fulfillment processes.
Education
Cert IV Allied Health Assistance - Allied Health
TAFE QLD
05-2026
High School Diploma -
James Nash State High School
Gympie, QLD11-2023
Skills
- Patient care
- Customer service
- Clinical documentation
- Team collaboration
- Time management
- Problem solving
- X-ray processing
- Sanitation protocols
- Infection control procedures
- Chair-side support
- Hospitality and service knowledge
- Payment processing
- Money handling
- Attention to detail
Certification
- Cert I in Hospitality
- Cert II in hospitality
- Cert III in hospitality
- RSA
- First aid training
References
Jacaranda Family Dental:
Ph: 07 5481 1255
Cooly Fruit Gympie:
MOB: 0435 921 614
Timeline
Dental Assistant
Jacaranda Family Dental
01.2024 - 07.2025
Retail Assistant
Cooly Fruit
01.2023 - 01.2024
FOH Team Member
Red Rooster
12.2021 - 01.2023
Cert IV Allied Health Assistance - Allied Health
TAFE QLD
High School Diploma -
James Nash State High School