Hayley Kenworthy
Dickson
Summary
I have a proven track record of effectively communicating with colleagues and clients in various professional settings. In previous workplaces, In addition, my work ethic is characterized by a strong dedication to excellence and a commitment to meeting deadlines. I am highly organized and detail-oriented, ensuring that all tasks are completed accurately and effectively. I am proactive in taking on new challenges and am always willing to go the extra mile to ensure I do my best. In my previous roles I've proven my ability to develop solutions and achieve goal.
Overview
6
6
years of professional experience
Work History
Bartender
Ainslie Group
03.2025 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Disability Care worker
Uniq Global
02.2024 - Current
- Maintained accurate records of clients progress and updated case notes in accordance with organizational guidelines
- Built relationships with clients and their families to foster trust and create a safe and supportive environment
- Monitored clients' health and safety, and provided crisis intervention as needed
- Self-motivated, with a strong sense of personal responsibility.
- Organized and detail-oriented with a strong work ethic.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
Disability Care Worker
Blue Wattle
12.2024 - 03.2025
- Maintained detailed and accurate reports
- Provided direct and comprehensive support to individuals with disabilities, helping them to live as independently as possible
- Assisted clients with activities of daily living, including meal planning, shopping, budgeting, and personal hygiene
- Developed and implemented individualized care plans tailored to clients' needs, preferences, and abilities
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Admin & customer service
JJ's Photo Booth
02.2020 - 12.2024
- Administration, client bookings, email correspondence
- Attended events Managing photo booth, gaining skills in event managemen.
- Showed strong skills in solving issues during malfunction and errors.
- meeting expectations of clients with here displays and picture layouts.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Reception & Bar staff
Burns Club
11.2021 - 12.2023
- Ensured compliance with safety and sanitation regulations, promoting a safe working environment.
- Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
- Enhanced customer satisfaction by providing timely and efficient drink orders.
- Contributed to a welcoming environment at the reception area by maintaining cleanliness standards and displaying professional decorum at all times.
- Demonstrated strong multitasking abilities while simultaneously managing phone lines, reception area cleanliness, and general administrative duties.
Hairdressing Assistant
CCcares Salon
04.2021 - 11.2022
- Assisted hairdressers with cutting, colouring, and styling hair to maintain salon workflow efficiency.
- knocked on doors in area to promote the salon, places business cards and promotions in mail boxes.
- Exhibited strong multitasking skills while juggling numerous tasks simultaneously, such as answering phones, checking out customers, washing towels, or sweeping floors.
- Assisted in increasing salon revenue through upselling products and services during appointments.
- Created a welcoming atmosphere by greeting clients upon arrival and offering refreshments while they waited for their appointments.
- ensuring customers satisfaction and building relationships with customers
Delivery Driver & Customer service
Dominos
11.2018 - 09.2022
- Delivered packages to customers
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Managed customer inquiries and complaints in polite and professional manner.
Education
Year 12 -
Canberra College
Phillip, ACT11.2022
Certificate in Beauty -
CIT
Reid, ACT12.2020
Skills
- Attention to detail
- Calendar Management
- Willingness to listen and learn
- Problem solving
- Customer service
- Clear and effective communication
- Patience and tolerance
- Excellent teamwork
Training And Qualifications
- First AID & CPR
- Working with vulnerable people
- Certificate in Cultural integrity
- Specialised Daily support training
- Vocational learning award
- Infection control training
- RSA & TAB
- Beauty Cert
- Drivers license
Timeline
Bartender
Ainslie Group
03.2025 - Current
Disability Care Worker
Blue Wattle
12.2024 - 03.2025
Disability Care worker
Uniq Global
02.2024 - Current
Reception & Bar staff
Burns Club
11.2021 - 12.2023
Hairdressing Assistant
CCcares Salon
04.2021 - 11.2022
Admin & customer service
JJ's Photo Booth
02.2020 - 12.2024
Delivery Driver & Customer service
Dominos
11.2018 - 09.2022
Certificate in Beauty -
CIT
Year 12 -
Canberra College
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