Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Hayley Kernot

Toowoomba,QLD

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Body Piercer

Cosmetics Plus
Toowoomba, QLD
11.2023 - Current
  • Performed body piercings using sterile techniques and tools.
  • Educated clients on aftercare and healing processes.
  • Maintained a clean and organised workspace following safety protocols.
  • Assisted in inventory management of piercing jewellery and supplies.
  • Adhered to local health regulations concerning body piercing procedures.
  • Maintained records of customer service transactions including pricing, product descriptions.
  • Resolved customer complaints in a timely manner while maintaining professional attitude.
  • Demonstrated knowledge of different types of piercing techniques, anatomy, and healing processes.
  • Conducted consultations with clients to determine desired look or type of piercing.
  • Completed basic administrative work and managed household accounts.

Customer Service Attendant

Wendy's
Toowoomba, QLD
07.2023 - Current
  • Managed cash register operations and processed customer transactions efficiently.
  • Checked out customers quickly while maintaining high accuracy levels during checkout operations.
  • Handled customer complaints with empathy, maintaining a positive service environment.
  • Greeted customers and provided friendly customer service.
  • Assisted with stocking shelves, setting up displays, inventory control, merchandising, cleaning the store area.

Barista

The Coffee Club
Toowoomba, QLD
07.2022 - 06.2023
  • Prepared high-quality coffee and beverages using espresso machines and grinders.
  • Assisted customers with menu selections and provided exceptional service.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Operated point-of-sale system to process customer transactions efficiently.
  • Restocked supplies and ingredients to ensure smooth daily operations.
  • Followed safety and hygiene protocols to maintain food safety standards.

Production Worker

McDonalds
Toowoomba, QLD
02.2022 - 07.2022
  • Collaborated with team members to ensure timely order fulfillment.
  • Operated kitchen equipment to prepare food items efficiently.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Followed safety procedures while handling food and equipment.
  • Adhered to company policies for quality control and hygiene practices.
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Communicated with team members regarding tasks assigned during shift.

Education

Year 10

Concordia Lutheran College
Toowoomba, QLD

Infectious Control

TAFE QLD
QLD

Skills

  • Sterile techniques
  • Problem solving
  • Effective communication
  • Time management
  • Inventory management
  • Health regulations
  • Customer service
  • Safety protocols
  • Attention to detail
  • Record keeping
  • Team collaboration

Accomplishments

  • School captain, year 6, 2018

Affiliations

Violin from 2014 to 2019

Gymnastics 2014 to 2018

Certification

  • Yellow Card - Volunteer
  • Blue Card - Volunteer
  • Divers Licence (C) - P1
  • Full comprehensive car insurance

Timeline

Body Piercer

Cosmetics Plus
11.2023 - Current

Customer Service Attendant

Wendy's
07.2023 - Current

Barista

The Coffee Club
07.2022 - 06.2023

Production Worker

McDonalds
02.2022 - 07.2022

Year 10

Concordia Lutheran College

Infectious Control

TAFE QLD

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Hayley Kernot