Hayley Kouros
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional with a self motivated work ethic.
Overview
7
7
years of professional experience
Work History
Receptionist Administrator
Treecare Arborists
01.2017 - 02.2018
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Streamlined office operations for increased productivity by organizing and maintaining physical and digital filing systems.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
Receptionist Administrator
Toni & Guy Hairdressing
01.2016 - 12.2016
- Answered incoming calls, booking stylists appointments.
- Taking payments for services.
- Confirming next appointments and sending follow up emails.
- Editing and sending the monthly newsletter and updating social media accounts.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Implemented effective inventory management strategies to reduce waste while maintaining sufficient stock levels of salon products.
- Booking travel and training programs for stylists.
Hairstylist
HairClub For Men
04.2011 - 11.2015
- Enhanced client satisfaction by providing personalized haircuts, styling, and colour services.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Collaborated with fellow stylists to create a positive work environment and share best practices.
Education
Certificate III - Hairdressing
Gold Coast Institute of TAFE
2003
Skills
- Office Administration
- Customer Service
- Positive Attitude
- Appointment Scheduling
- Strong Problem Solver
- Time Management
Timeline
Receptionist Administrator
Treecare Arborists
01.2017 - 02.2018
Receptionist Administrator
Toni & Guy Hairdressing
01.2016 - 12.2016
Hairstylist
HairClub For Men
04.2011 - 11.2015
Certificate III - Hairdressing
Gold Coast Institute of TAFE
Similar Profiles
William McGuinnWilliam McGuinn
Arborist at Advanced TreecareArborist at Advanced Treecare
Jacob PetersonJacob Peterson
Emerald Ash Borer Technician at Rainbow TreecareEmerald Ash Borer Technician at Rainbow Treecare
Jeffrey PetersJeffrey Peters
Business Owner at Clear Horizon TreecareBusiness Owner at Clear Horizon Treecare
Jazmine TarisJazmine Taris
Receptionist Administrator at Tracy TarisReceptionist Administrator at Tracy Taris
Effie QiaoEffie Qiao
Receptionist Administrator at ATL FitnessReceptionist Administrator at ATL Fitness