Summary
Overview
Work History
Education
Skills
Placements
Volunteer Experience
References
Volunteering
Timeline
Generic
Hayley Lam

Hayley Lam

Carlingford,NSW

Summary

Caring [Job Title] with versatility in adapting to diverse needs of clients, developing targeted treatment plans to support individual needs. Well-trained occupational therapist with [Number] years of experience building personal confidence among clients suffering from varying disorders and social impairments. Systematic rehabilitation specialist with deliberate planning and thoughtful organization, developing benchmarks for individuals in occupational therapeutic environments.

Overview

18
18
years of professional experience

Work History

Peadatric Placement

NAPA Centre (Lane Cove West), Asrita Kumbhari, Aoi
07.2024 - 09.2024

- Assessment and Evaluation: Observed the Beery VMI assessment, scored the Sensory Profile 2, and reviewed the DAY-C assessment to understand its use and content.

- Goal Setting and Intervention: Identified primary impairments from assessments and developed individualised SMART goals and intervention activities, including sensory integration, motor skill development, fine motor, VMI, Core, UL strength

- Implementation and Documentation: Conducted therapeutic activities to address impairments and documented session details and progress, regularly reviewing and adjusting as needed.

- Family and Colleague Collaboration: Provided family feedback on session outcomes and communicated with other multidisciplinary team members about session findings, asking questions as needed.

- Professional Development: Engaged in supervision, team meetings, and applied feedback to enhance practice.

Aged Care Community Placement

SLHD Aged Care & Rehab Service
05.2023 - 06.2023

- Assessments and Analysis: Conducted FROP-Com, Waterlow, functional assessments, and initial interviews; observed MoCA; evaluated high-cost equipment (hospital beds, recliner chairs). Identified primary impairments in ADLs, IADLs, cognition, physical, and psychosocial needs.

- Reports and Documentation: Prepared reports justifying high-cost equipment and home modifications; documented assessment findings, progress notes, and outcomes; adjusted goals and activities as needed.

- Interventions and Goal Setting: Developed individualised SMART goals and interventions based on impairments, including equipment prescriptions and home modifications.

- Planning and Collaboration: Used OT Draw software for detailed home modification plans; collaborated with a multidisciplinary team to optimise patient care and rehabilitation.

- Education and Support: Educated patients and families on goals, interventions, and home modifications.

Project Placement

WSU Early Learning Limited (Hawkesbury)
08.2022 - 10.2022

- Assessment and Intervention: Observational play based assessments are used to evaluate developmental milestones, sensory processing, and motor skills; planned and delivered therapy sessions to address delays and improve sensory, fine, and gross motor skills.

- Activity Planning and Collaboration: Designed engaging activities to support developmental goals and worked with educators to promote inclusion and address children's needs in the childcare setting.

- Professional Development and Resource Creation: Participated in supervision and professional development to enhance clinical skills; developed a sensory resource kit with tactile, movement, olfactory, music, taste, and visual elements to support sensory engagement.

Observational Placement

Greenwich Hospital
07.2022 - 07.2022

- Assessment and Evaluation: Observed functional assessments like ACE and MoCA and conducted initial interviews to assess home environment, cognitive function, functional abilities, and daily living needs.

- Rehabilitation Planning and Interventions: Collaborated with my supervisor to develop rehabilitation plans that promote independence and quality of life; implemented cognitive and upper limb interventions to improve range of motion and strengthen neural connections.

- Documentation and Teamwork: Documented assessments, interventions, and patient progress; collaborated with a multidisciplinary team to ensure comprehensive patient care.

- Patient Education: Assisted in educating patients and their families on strategies to support recovery and adapt to post-stroke changes.

04.2013 - 09.2013
  • Create comprehensive safety guidelines tailored to the organisation's needs and risks, covering manual handling, emergency procedures, and hazard prevention
  • Actively enforce these policies through audits, feedback, and necessary disciplinary actions
  • Regularly inspect the workplace environment, equipment, and work practices to identify potential hazards
  • Develop action plans to address identified risks using engineering controls, administrative measures, or personal protective equipment (PPE)
  • Respond promptly to workplace injuries and incidents to ensure appropriate medical care and manage return-to-work plans
  • Develop engaging training programs on emergency response, hazard recognition, and equipment use, and hold regular workshops to enhance employee safety awareness
  • Stay current with safety regulations and update company policies accordingly
  • Keep detailed records of all safety activities and report safety performance to management and regulatory bodies
  • Review data from incidents, audits, and inspections to identify trends and areas for improvement
  • Use insights to develop strategies that strengthen workplace safety culture and reduce the risk of future incidents.

EHS Coordinator

Chubb Security Holdings
06.2012 - 04.2013
  • Implement a Health and Wellbeing program, including coordinating flu vaccinations, a health portal, screen saver messages, health posters, and exercise classes
  • The program was implemented to reduce sick leave
  • Project manage new intranet
  • Project manage brand new HRIS system
  • Area warden
  • Coordinate EHS articles for the company's monthly & quarterly newsletter
  • Provide monthly training packs for office employees on EHS
  • Assist my team in preparing Toolbox talks for technicians
  • Analyse sick leave data and provide trends
  • Coordinate for all our branches in Australasia to be smoke-free
  • Member of the Green committee.

HR Coordinator

Chubb Security Holdings
04.2011 - 04.2013
  • Be the first point of contact for some HR-related queries
  • Administer HR-related documentation, such as contracts of employment & induction packs
  • Ensure the relevant HR database is up to date, accurate and complies with legislation
  • Assist in the recruitment process by preparing job advertisements and liaising with recruitment agencies
  • Analyse Sales employees’ surveys and highlight trends
  • Analyse exit interview data and identify trends within states, branches, functions, managers
  • Provide supervisors advice about performance management and our procedures.

09.2009 - 04.2011
  • Recruitment and Compliance: Review and implement recruitment and selection processes, shortlist candidates, and ensure employment practices comply with regulatory requirements and reporting standards
  • Policy and Administrative Support: Implement organisational policies, including emergency evacuation and OHS
  • Manage diaries, book meeting rooms, and handle travel arrangements, including approvals and itinerary preparation
  • Marketing and Campaign Management: Assist in executing the marketing strategy and objectives, implement marketing campaigns, coordinate promotional activities for trade shows, and oversee client website development projects
  • Procurement and Supplier Management: Maintain up-to-date purchasing records and data, handle supplier claims for defects or shortages, and coordinate with suppliers for timely deliveries
  • Prepare and process purchase orders and negotiate with suppliers for the best quality, price, and service packages.

Bankruptcy Administrator

Ferrier Hodgson
10.2008 - 12.2008
  • Financial Record Keeping: Monitor and maintain cash books, prepare cheque requisitions, receipt vouchers, fee invoices, arrange dividend payments, and open bank accounts as needed
  • Financial Analysis and Reporting: Conduct fundamental analysis of financial statements, complete statutory returns bi-annually (Annual Estate Returns, Form 2s), and assist in preparing and distributing reports and circulars
  • Document Management and Correspondence: Manage the lodgement of documents, prepare correspondence for stakeholders, and keep all filings current
  • Also, manage the archiving of records
  • Administrative Support: Perform general administrative tasks such as searching the Internet for bankruptcy information, photocopying, faxing, and scanning.

Sales Consultant

CCH Australia
07.2008 - 10.2008
  • Provide Account Management support for CBD Sydney
  • Review accounts & train clients when needed or upon request
  • Attend training seminars for clients & assist with seminars
  • Identify new leads and build opportunities
  • Assisting the Business Development Managers for CBD & contacting clients on their behalf.

Sales Executive

True Local – News Digital Media
05.2006 - 07.2008
  • Contact sales activity with key customer prospects
  • Identify new leads and build an opportunity pipeline
  • Prepare proposals and follow up with customers
  • Achieve monthly targets
  • Design spreadsheets for reporting purposes
  • Member of the Environment Committee
  • Assist team leader when required.

Education

Bachelor of Occupational Therapy -

Western Sydney
01.2024

Bachelor of Arts - Human Resources Management

Macquarie University
01.2011

Skills

Management Skills

Creativity

Digital Marketing

Negotiation

Critical Thinking

Leadership

Time Management

Placements

  • NAPA Centre, Lane Cove West, Asrita Kumbhari, Aoife Slattery, Lauren Kallmeyer, 07/15/2024, 09/06/2024, Observed the Beery VMI assessment, scored the Sensory Profile 2, and reviewed the DAY-C assessment to understand its use and content., Identified primary impairments from assessments and developed individualised SMART goals and intervention activities, including sensory integration, motor skill development, fine motor, VMI, Core, UL strength, Conducted therapeutic activities to address impairments and documented session details and progress, regularly reviewing and adjusting as needed., Provided family feedback on session outcomes and communicated with other multidisciplinary team members about session findings, asking questions as needed., Engaged in supervision, team meetings, and applied feedback to enhance practice.
  • SLHD Aged Care & Rehab Service, Concord Aged Care & Rehab, Karen Wong, Megan Jones, 05/22/2023, 06/30/2023, Conducted FROP-Com, Waterlow, functional assessments, and initial interviews; observed MoCA; evaluated high-cost equipment (hospital beds, recliner chairs). Identified primary impairments in ADLs, IADLs, cognition, physical, and psychosocial needs., Prepared reports justifying high-cost equipment and home modifications; documented assessment findings, progress notes, and outcomes; adjusted goals and activities as needed., Developed individualised SMART goals and interventions based on impairments, including equipment prescriptions and home modifications., Used OT Draw software for detailed home modification plans; collaborated with a multidisciplinary team to optimise patient care and rehabilitation., Educated patients and families on goals, interventions, and home modifications.
  • WSU Early Learning Limited, Hawkesbury, Tegan Spencer, 08/08/2022, 10/28/2022, 28, Observational play based assessments are used to evaluate developmental milestones, sensory processing, and motor skills; planned and delivered therapy sessions to address delays and improve sensory, fine, and gross motor skills., Designed engaging activities to support developmental goals and worked with educators to promote inclusion and address children's needs in the childcare setting., Participated in supervision and professional development to enhance clinical skills; developed a sensory resource kit with tactile, movement, olfactory, music, taste, and visual elements to support sensory engagement.
  • Greenwich Hospital Stroke Rehabilitation, Greenwich Hospital, Georgia Whyte, 07/11/2022, 07/15/2022, Observed functional assessments like ACE and MoCA and conducted initial interviews to assess home environment, cognitive function, functional abilities, and daily living needs., Collaborated with my supervisor to develop rehabilitation plans that promote independence and quality of life; implemented cognitive and upper limb interventions to improve range of motion and strengthen neural connections., Documented assessments, interventions, and patient progress; collaborated with a multidisciplinary team to ensure comprehensive patient care., Assisted in educating patients and their families on strategies to support recovery and adapt to post-stroke changes.

Volunteer Experience

  • P&C Vice President, 2024, Ongoing
  • Murray Farm Cracker Carnival social media for events and sponsors, 2024, Ongoing
  • Soccer Coach, North Rocks Soccer, 2020, Ongoing
  • Committee member - Age Coordinator for U8-U9’s, Registrar and events, 2023, Ongoing
  • Age Coordinator for NRCLAC U11 and now U12 Boys, 2023, Ongoing

References

Michelle Barnet, Human Resources, 0416 198 290, Chub Security Holdings

Volunteering

2024 - Ongoing P&C Vice President

2024 - Ongoing Murray Farm Cracker Carnival social media for events and sponsors.

2020 - Ongoing  Soccer Coach North Rocks Soccer

2023 - Ongoing Committee member – Age Coordinator for U8-U9’s, Registrar and events

2023 - Ongoing Age Coordinator for NRCLAC U11 and now U12 Boys

Timeline

Peadatric Placement

NAPA Centre (Lane Cove West), Asrita Kumbhari, Aoi
07.2024 - 09.2024

Aged Care Community Placement

SLHD Aged Care & Rehab Service
05.2023 - 06.2023

Project Placement

WSU Early Learning Limited (Hawkesbury)
08.2022 - 10.2022

Observational Placement

Greenwich Hospital
07.2022 - 07.2022

04.2013 - 09.2013

EHS Coordinator

Chubb Security Holdings
06.2012 - 04.2013

HR Coordinator

Chubb Security Holdings
04.2011 - 04.2013

09.2009 - 04.2011

Bankruptcy Administrator

Ferrier Hodgson
10.2008 - 12.2008

Sales Consultant

CCH Australia
07.2008 - 10.2008

Sales Executive

True Local – News Digital Media
05.2006 - 07.2008

Bachelor of Occupational Therapy -

Western Sydney

Bachelor of Arts - Human Resources Management

Macquarie University
Hayley Lam