Hayley Lucas
Werris Creek,NSW
Summary
Detail-oriented Administrative Assistant skilled in data entry, incident reporting, and document preparation. Proven ability to train team members and maintain organized records, ensuring compliance and efficiency.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
Crawfords Freightlines
Werris Creek, NSW
09.2024 - Current
- Prepared detailed incident reports documenting events.
- Prepared shipping documentation and ensured compliance with regulations.
- Trained new team members on logistics procedures and safety protocols.
- Trained new administrative staff on company policies and procedures.
- Provided administrative support to the Operations Manager.
- Organized and maintained administrative records and documentation.
- Supported team members with various administrative tasks to enhance productivity.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
Legal Secretary
Clark Rideaux Solicitors
Bega, NSW
02.2024 - 09.2024
- Managed scheduling and maintained calendars for legal team members.
- Prepared and formatted legal documents and correspondence for review.
- Assisted with filing and organizing case files and legal records.
- Conducted legal research and gathered information for cases as needed.
- Communicated with clients and external parties to coordinate meetings.
- Maintained confidentiality of sensitive information in all communications.
- Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
Administrative Assistant
Crawfords Freightlines
Werris Creek, NSW
01.2023 - 01.2024
- Prepared and maintained reports using office software and tools.
- Communicated with clients via phone and email to address inquiries.
- Supported team members with various administrative tasks to enhance productivity.
- Managed office supplies inventory, ensuring availability for daily operations.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Compiled data from various sources into organized reports for review by management team.
- Operated weighbridge to accurately measure vehicle weights during busy loading operations.
- Recorded weight data in computer system for prompt processing and reporting.
- Assisted in training new staff on weighbridge protocols and safety procedures.
Education
Bachelor of Business Administration -
TAFE NSW
NSW01-2020
Skills
- Data entry
- Incident reporting
- Document preparation
- Legal research
- Calendar management
- Customer communication
- Record organizing
- Inventory management
- Attention to detail
- Time management
- Transcription and dictation
Timeline
Administrative Assistant
Crawfords Freightlines
09.2024 - Current
Legal Secretary
Clark Rideaux Solicitors
02.2024 - 09.2024
Administrative Assistant
Crawfords Freightlines
01.2023 - 01.2024
Bachelor of Business Administration -
TAFE NSW