Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Hayley McInnes

Mildura,VIC

Summary

At Woolworths Group, I excelled in driving sales growth and enhancing customer satisfaction through expert POS system operation and exceptional communication skills. My proactive approach in team collaboration and problem-solving led to significant improvements in store performance and operational efficiency, showcasing my ability to deliver results and foster positive workplace relationships. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Store Services Assistant

Woolworths Group
08.2017 - Current
  • Collaborated with team members to achieve sales targets and improve overall store performance.
  • Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
  • Participated in routine inventory counts as part of efforts towards accurate recordkeeping.
  • Provided knowledgeable guidance on promotions and special offers to customers, driving incremental sales growth.
  • Processed transactions accurately and efficiently, minimizing errors and maintaining customer trust.
  • Employed strong multitasking abilities when juggling multiple responsibilities such as cashiering duties alongside restocking shelves.
  • Demonstrated strong communication skills when interacting with both customers and team members alike, fostering positive relationships within the workplace.
  • Resolved customer issues promptly and professionally, demonstrating excellent problem-solving skills.
  • Enhanced customer satisfaction by providing prompt and efficient service for store-related inquiries.
  • Assisted in the execution of store events and promotions, creating a buzz amongst customers and driving additional foot traffic.
  • Conducted regular price audits to ensure accuracy of pricing information displayed on shelves and promotional materials.
  • Trained new employees on store policies and procedures, fostering a supportive learning environment.
  • Optimized efficiency through effective scheduling of breaks, lunches, and employee coverage during peak periods at the store.

Education

Year 12 -

Red Cliffs Secondary College
Red Cliffs, VIC

Skills

  • POS System Operation
  • Store maintenance
  • Customer Service
  • Team Collaboration
  • Payroll coordination
  • Employee Scheduling
  • Friendly and Helpful
  • Problem-Solving
  • Time Management
  • Honest and Dependable
  • Reliable and Responsible
  • Strong Communication and Interpersonal Skills
  • Problem-solving abilities
  • Multitasking Abilities
  • Excellent Communication
  • Organizational Skills
  • Team Leadership
  • Decision-Making
  • Cash Handling
  • Goal-Driven
  • Relationship Building
  • Excellent Written and Verbal Communication

Additional Information

References:

Rita Morris

0403 820 453

Rebecca Burton

0439252475

Timeline

Store Services Assistant

Woolworths Group
08.2017 - Current

Year 12 -

Red Cliffs Secondary College

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Hayley McInnes