Hayley Miller
Roma,QLD
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cafe Manager
Bang Bang Coffee
Roma, QLD
07.2024 - Current
- Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
- Trained new employees to perform duties.
- Coached staff on strategies to enhance performance and improve customer relations.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Cafe Manager
Sayllers Brew
Toowoomba , QLD
01.2024 - 04.2025
- Analyzed financial data related to sales, profits, budgeting in order to make informed decisions regarding the cafe's future direction.
- Kept abreast of industry trends by attending relevant seminars or conferences when possible.
- Managed inventory levels to ensure adequate supplies were available at all times.
- Oversaw food preparation, production and presentation according to quality standards.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Cafe Manager
Rex Coffee
Roma, QLD
08.2018 - 12.2023
- Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Developed menu items to help keep profits up and prices affordable for customers by balancing high and low food costs.
- Oversaw food preparation, production and presentation according to quality standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
Certificate III in Personal Training - Health And Wellness
FIT College Australia
Roma, QLD11-2018
High School Diploma -
Roma State College
Roma, QLD11-2017
Skills
- Staff management
- Customer engagement
- Health and safety regulations
- Operations
- Continuous improvement
- Inventory & Stock control
Accomplishments
- MOTORCROSS
• 2016 1st in OUEENSLAND 12-16 YR GIRLS
• 2016 5th in AUSTRALIA 12-16 YR GIRLS
2023 6th in FINKE DESERT RACE WOMENS & 206 OUTRIGHT MALES
• 2023 2nd in OUEENSLAND WOMENS
2023 2nd @, DON RIVER DASH WOMENS 82ND OUTRIGHT MALES
• 2024 5th in FINKE DESERT RACE WOMENS 192 OUTRIGHT MALES
• 2024 1st in GO GIRLS SERIES WOMENS - Established and managed a top cafe in region
Certification
- Cert iii Personal Trainer
Affiliations
Motocross rider
Gym
Travel
References
References available upon request.
Timeline
Cafe Manager
Bang Bang Coffee
07.2024 - Current
Cafe Manager
Sayllers Brew
01.2024 - 04.2025
Cafe Manager
Rex Coffee
08.2018 - 12.2023
- Cert iii Personal Trainer
Certificate III in Personal Training - Health And Wellness
FIT College Australia
High School Diploma -
Roma State College
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