Summary
Overview
Work History
Education
Skills
Reading , Dancing, Babysitting, Socialising
Languages
Work Availability
Quote
Timeline
Generic

Hayley Musunga

Summary

I am an individual who is skillful in learning customer needs and directing to desirable merchandise with proven record of boosting sales and customer loyalty through individualized service. I am committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. I am skilled in processing transactions, handling cash, using registers and arranging merchandise. I maintain high-level customer satisfaction by smoothly resolving customer requests, needs and problems. I am a dependable candidate when managing multiple priorities with a positive attitude. I have willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Retail Assistant

Sales Assistant

Stebess Group
11.2022 - Current
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
  • Established rapport with customers using active listening and interpersonal skills.
  • Communicated orders to vendors, scheduling carriers for pickup if needed.

Education

No Degree - Year 9

Gilson College - Mernda Campus
Mernda
12.2026

Skills

  • Wrapping and Boxing
  • Positive Customer Engagement
  • Goal-Driven
  • Excellent Written and Verbal Communication
  • Quick to embrace and adapt to challenges and changes
  • Meticulous and attentive to details
  • ICT proficiency
  • Effectively maintains positive dynamics
  • Good conflict resolution

Reading , Dancing, Babysitting, Socialising

I have a variety of interests that keep me busy and fulfilled in my free time. I love to read, as reading can be a great way to relax and unwind after a long day. I have always had a very strong passion for dance as it is a way for me to express my creative side and a willingness to try new things. I find babysitting is a great way to connect with children and help out families in need , not just my own. I also find socializing as an important part of life, as it helps me connect with others and build strong relationships. I really enjoy spending time with friends and family, and I've been told I bring a lot of joy and positivity to those around me. Friends and family would describe me to have a well-rounded personality and strong drive to try new things.

Languages

English
Native or Bilingual
Xhosa
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

To look at everything always as though you were seeing it either for the first or last time: Thus is your time on earth filled with glory.
Betty Smith

Timeline

Sales Assistant

Stebess Group
11.2022 - Current

Retail Assistant

No Degree - Year 9

Gilson College - Mernda Campus
Hayley Musunga