Hayley O'Keeffe
Summary
Hardworking and dedicated customer service professional with extensive experience in retail, reception, and sales environments. Skilled in engaging with customers, handling transactions accurately, and maintaining a clean, organised workspace. Proven ability to build positive relationships, work effectively in a team, and adapt to changing demands. Reliable, approachable, and committed to delivering high-quality service with a friendly attitude.
Overview
9
9
years of professional experience
Work History
Chiropractic Receptionist
Coast Health and Chiropractic
03.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to HIPAA standards when handling confidential patient information or medical records.
- Helped patients complete necessary medial forms and documentation.
Sales Assistant
Goldmark Erina
03.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Stocked merchandise, clearly labeling items, and arranging according to size and colour.
- Replenished sales floor merchandise and organised shelves, racks, and bins for optimal appearance.
Cashier
Ritchies IGA
01.2017 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash and credit card transactions with excellent accuracy.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash draws at beginning and end of shifts to maintain accuracy.
Education
Masters of Chiropractic -
Macquarie University
01.2026
Bachelor of Chiropractic Science - undefined
Macquarie University
03.2025
Skills
- Attention to detail
- Relationship building
- Customer service
- Teamwork and collaboration
- Organizational skills
- Critical thinking
Timeline
Chiropractic Receptionist
Coast Health and Chiropractic
03.2023 - Current
Sales Assistant
Goldmark Erina
03.2023 - Current
Cashier
Ritchies IGA
01.2017 - 10.2022
Bachelor of Chiropractic Science - undefined
Macquarie University
Masters of Chiropractic -
Macquarie University
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