Hayley Palmer

• Developed trusting relationships with clients, establishing rapport and open communication.
• Promoted mental stimulation through engaging activities tailored to each client''s interests and abilities.
• Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
• Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
• Maintained accurate documentation of care provided, changes in condition, and communication with healthcare providers for continuity of care purposes.
• Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
• Advocated for client needs and preferences in care planning discussions, ensuring their voices were heard and respected.
• Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
• Improved independence and quality of life for clients through assistance with daily living tasks.
• Provided transportation and appointments management.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Provided mobility assistance such as walking and regular exercising.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Developed individual care plans for clients based on specific needs.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Offered compassionate end-of-life care for terminally ill clients while maintaining dignity, respect, and comfort throughout their final days.
• Monitored progress and documented patient health status changes to keep care team updated.

• Handled equipment, chemicals, and materials properly and with caution.
• Used time management and efficient cleaning methods to meet deadlines.
• Supported facility operations with comprehensive knowledge of proper chemical usage, storage, and disposal procedures.
• Removed trash, debris and other waste materials from premises.
• Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
• Provided assistance to other staff members with cleaning of difficult areas.
• Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
• Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
• Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
• Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
• Vacuumed and shampooed carpets, upholstery and other fabrics.
• Maintained floor cleaning and waxing equipment.

• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained clean and welcoming dining environment, ensuring a positive guest experience.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Used cash registers and credit card machines to cash out customers.
• Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
• Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.

• Collaborated with team members to maintain a safe working environment, addressing potential hazards promptly and effectively.
• Aided in calf-rearing procedures by providing appropriate nutrition, housing, and medical attention as needed.
• Supported farm sustainability efforts by participating in environmentally friendly initiatives such as recycling programs or water conservation measures.
• Assisted in increasing overall herd health through preventative care measures, such as vaccinations and deworming treatments.

Customer service

Food handling

Coffee making

Cash Handling

• Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
• Operated various farm machinery including tractors, plows, and balers for efficient land cultivation and crop production.
• Assisted in the construction or repair of fences, barns, sheds, or other infrastructure necessary for successful farm operation.
• Contributed to overall farm efficiency by performing regular equipment maintenance and repairs as needed.