Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Hayley Paul

Hayley Paul

Peregian Springs,QLD

Summary

Uniquely skilled in HR, Marketing, and Office Administration with a reputation for exceptional productivity and efficient task completion. Known for exemplary time management, problem-solving, and communication abilities, resulting in smooth office operations and effective team coordination. I am looking for a stimulating role that in a team environment that supports flexibility and

Overview

21
21
years of professional experience

Work History

PR & Marketing Coordinator

Fresh PR & Marketing
Marcoola, QLD
07.2021 - Current
  • Assisted in developing content for websites, blogs, and social media platforms.
  • Executed client video creation, securing talent for projects.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Created various written materials to support management staff needs.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Proofread content for typo-free media releases and documentation.
  • Managed relationships with external vendors to ensure successful completion of projects within budget constraints.
  • Performed administrative tasks such as maintaining records of expenses incurred during campaigns.
  • Created scheduled social media posts to build a robust brand presence on LinkedIn, Facebook, and Instagram.
  • Delivered administrative support services to all members of the business.

Administration Assistant/Receptionist

Richardson & Wrench
Coolum, QLD
11.2020 - 06.2021
  • Served as initial contact for potential buyers, renters, sellers
  • Answered incoming calls in a professional manner.
  • Processed incoming mail on a daily basis and responded to inquiries from internal and external customers in a timely manner.
  • Greeted visitors in a courteous manner and provided assistance when necessary.
  • Ordered office supplies as needed to maintain adequate inventory levels.
  • Provided general clerical support as required by departmental needs.
  • Provided administrative support to management team.
  • Performed data entry tasks accurately within specified timeframes.

Owner/Designer

Studio H Design
Peregian Springs, QLD
02.2018 - 08.2020
  • Managed product design, production, and distribution across multiple channels.
  • Offered comprehensive measuring and quoting services.
  • Collaborated with interior designers on custom cushion projects.
  • Identified new opportunities for growth, expansion, and diversification.
  • Created marketing campaigns to attract new customers.
  • Maintained relationships with existing clients by providing superior customer service.

Administration Assistant

Terrey Hills Community Kindergarten
Terry Hills, NSW
04.2016 - 12.2016
  • Employed to assist to Director in all areas of office management a small community kindergarten.
  • Respond to all correspondence including email and mail. Read and action any staff correspondence.
  • Maintain and update internal filing system, including IT.
  • Action new enrolment procedures.
  • Manage banking.
  • Update and record fortnightly timesheets for all staff.

Sales & Marketing Assistant

Student Exchange Australia New Zealand
Mona Vale, NSW
09.2012 - 11.2014
  • Assisting with and working closely with the Sales and Marketing Manager.
  • Ensuring potential applicant and host family enquiries are responded to in a timely and professional manner.
  • Ensuring all data received from Information session attendees is accurately and regularly recorded.
  • Research expos and other school events to network at, including booking venues for info sessions.
  • Ensure school marketing lists are kept up to date and maintain enquirer and school's database.
  • Assisting with creating presentations for schools and internal training.

Human Resources Business Partner

Panasonic
Belrose, NSW
10.2007 - 10.2008
  • Conducted annual employee performance reviews and provided feedback to improve job performance.
  • Developed, implemented, and monitored HR programs such as recruitment, onboarding, training, compensation, and benefits.
  • Provided guidance on organisational policies and procedures to ensure compliance with applicable laws and regulations.
  • Coached managers on best practices for effective management of their teams.
  • Collaborated with senior leadership to develop strategic plans to support business objectives.
  • Facilitated resolution of conflicts between employees through mediation or alternative dispute resolution techniques.
  • Advised supervisors on appropriate disciplinary action according to company policy when necessary.
  • Participated in investigations into complaints of workplace harassment or discrimination.
  • Maintained accurate records related to personnel activities such as hiring, terminations, promotions, leaves of absence.
  • Conducted exit interviews with departing employees to understand reasons for leaving the company.

Advisor, People Relations

Qantas
Mascot, NSW
04.2004 - 10.2006

  • Assisted with recruiting, interviewing, and hiring of new employees.
  • Conducted background checks for potential candidates.
  • Updated employee records in HR database system.
  • Developed onboarding materials and presented orientation sessions for new hires.
  • Provided guidance on policies and procedures to employees and managers.
  • Facilitated OH&S training sessions for improved workplace safety
  • Conducted orientation sessions for new employees to ensure understanding of company policies and procedures.
  • Provided advice and guidance regarding disciplinary actions when needed.
  • Prepared reports related to personnel activities including hiring, terminations, transfers and promotions.
  • Assisted in the development of training programs for existing staff members.
  • Coordinated with management on recruitment strategies.
  • Reviewed resumes and applications for potential candidates.
  • Handled confidential information with discretion and sensitivity.
  • Advised managers on disciplinary actions when needed.
  • Responded to internal inquiries regarding HR policies, procedures, payroll.

Education

Advanced Diploma of Business - Human Resources Management

Northern Beaches TAFE
Sydney, NSW, Australia

Higher School Certificate -

Pittwater High School
Sydney, Australia

Skills

  • Communications management
  • Customer Service
  • Planning and Coordinating
  • Content coordination
  • Event Planning and Logistics
  • Teamwork and Collaboration
  • Detail Oriented
  • Copywriting
  • Office Supervision
  • Developing Policies and Procedures
  • Organisation and Multitasking
  • Employee Onboarding
  • Administrative Support
  • Event Planning
  • Human Resources
  • Team Collaboration
  • Event Coordination
  • Office Administration

Accomplishments

  • Spoke at the Australian Human Resources Institute 2004.

Timeline

PR & Marketing Coordinator

Fresh PR & Marketing
07.2021 - Current

Administration Assistant/Receptionist

Richardson & Wrench
11.2020 - 06.2021

Owner/Designer

Studio H Design
02.2018 - 08.2020

Administration Assistant

Terrey Hills Community Kindergarten
04.2016 - 12.2016

Sales & Marketing Assistant

Student Exchange Australia New Zealand
09.2012 - 11.2014

Human Resources Business Partner

Panasonic
10.2007 - 10.2008

Advisor, People Relations

Qantas
04.2004 - 10.2006

Advanced Diploma of Business - Human Resources Management

Northern Beaches TAFE

Higher School Certificate -

Pittwater High School

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Hayley Paul