Summary
Work History
Education
Skills
Timeline
DeliveryDriver

Hayley Penboss

Adare,QLD

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, demonstrated during tenure at McDonald's. Excelled in multitasking and organization, coupled with outstanding communication, to deliver exceptional service. Achieved significant improvements in order accuracy and efficiency, leveraging drive-thru system familiarity and teamwork skills.

Work History

Drive-Thru Cashier

McDonald's
07.2021
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Maintained clean, tidy and orderly work station to uphold company standards.
  • Followed food safety and sanitation guidelines at all times.
  • Assisted customers with menu items and accurate order fulfillment.

Cashier

Sweet Treats and Take Away
06.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Lockyer District State High School
Gatton, QLD
11.2023

Skills

  • Cleaning and sanitation
  • Excellent Communication
  • Customer Service
  • Problem-Solving
  • Teamwork and Collaboration
  • Multitasking and Organization
  • Taking and Preparing Orders
  • Drive-Thru System Familiarity

Timeline

Drive-Thru Cashier

McDonald's
07.2021

Cashier

Sweet Treats and Take Away
06.2018

Lockyer District State High School
Hayley Penboss