ELEYA YOUSIF
Melbourne,Australia
Summary
Motivated team player with strong social skills dedicated to providing exceptional customer service in various situations. Known for quick and effective problem-solving abilities, eager to contribute to a retail environment and advance in a customer-facing role. Committed to delivering the best assistance possible, thrives on helping others and finding solutions that meet their needs.
Overview
1
1
year of professional experience
Work History
Sales Associate
Telstra
Melbourne, VIC, Australia
08.2023 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Penola Catholic College
Skills
- Active listening
- Time management
- Maintenance understanding
- Initiative
- Attention to detail
- Customer service
- Problem-solving
- Team working
- Communication
- Fast and focused
Languages
English
Native or Bilingual
Assyrian
Native or Bilingual
Arabic
Elementary
References
References on request
Timeline
Sales Associate
Telstra
08.2023 - 11.2024
Penola Catholic College