Hayley Potts
Glenelg,SA
Summary
Dynamic individual with hands-on experience in building strong trustworthy relationships with patients. Practices patient-first mindset.
Demonstrates strong communication and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and brings positive attitude and commitment to continuous learning and growth.
Natural calm, softly spoken and empathetic professional.
Overview
39
39
years of professional experience
Work History
Art Therapist
Calvary Lutheran Primary School
Adelaide, SA
01.2019 - Current
- Assisted clients in exploring emotions through creative expression and art-making activities.
- Developed individualized therapy plans to address unique client needs and goals.
- Created art therapy gallery to promote increased self-esteem and accomplishment.
- Created a safe, supportive environment that fosters self-expression and healing through art.
- created trust and rapport for vulnerable students to enable engagement in learning and sense of belonging
Art Therapist
Port Lincoln Primary School
Port Lincoln, SA
01.2017 - 12.2018
- Developed and maintained therapeutic relationships with clients, fostering trust and open communication.
- Continuously researched and integrated emerging trends in the field of art therapy to ensure the efficacy of therapeutic interventions.
- Assessed needs of each student and developed art therapy interventions to meet needs.
- Managed caseloads efficiently while maintaining accurate documentation of client progress, goals achieved during sessions.
Medical Receptionist
West Coast Chiropractic Experts
Port Lincoln, SA
01.2016 - 01.2018
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Maintained current and accurate medical records for patients.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Enrolled Nurse
Nurses Specialising Bureau
Adelaide, SA
04.1988 - 12.1995
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Performed routine wound care and dressing changes on schedule.
- Improved patient satisfaction ratings by delivering compassionate and personalized care.
Enrolled Nurse
Tumby Bay Hospital
Tumby Bay, SA
01.1987 - 03.1988
- Administered medications and treatments according to established protocols, ensuring patient safety and compliance.
- Collaborated with multidisciplinary teams to develop and implement individualized care plans for diverse patient populations.
- Monitored patient vital signs, assessing changes in condition and responding effectively to emergencies.
- Educated patients and families on health management, fostering understanding of treatment plans and preventive measures.
Education
Associate of Arts - Transpersonal Art Therapy
IKON INSTITUTE
Adelaide, SA08-2017
Skills
- Mental health awareness
- Professional boundaries
- Therapeutic relationship-building
- Teamwork and collaboration
- Time management
- Excellent communication
- Active listening
- Client advocacy
- Interpersonal skills
- Patient records management
Timeline
Art Therapist
Calvary Lutheran Primary School
01.2019 - Current
Art Therapist
Port Lincoln Primary School
01.2017 - 12.2018
Medical Receptionist
West Coast Chiropractic Experts
01.2016 - 01.2018
Enrolled Nurse
Nurses Specialising Bureau
04.1988 - 12.1995
Enrolled Nurse
Tumby Bay Hospital
01.1987 - 03.1988
Associate of Arts - Transpersonal Art Therapy
IKON INSTITUTE