Hayley Rockliff
Mermaid Beach,Queensland
Summary
I am passionate about educating, inspiring, nurturing and supporting as many women as possible to unlock their full potential whilst living their most authentic fulling life. I believe health and fitness embodies more than just training and nutrition, it's a lifestyle that cultivates balance, mindset and holistic well being.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Online Fitness Coach
Coached By Emily
Mermaid Beach, Queensland
05.2023 - Current
- Providing emotional support and addressing the unique needs of each client creates a nurturing environment for personal growth.
- Empowering clients to approach each day with the confidence and determination needed for success.
- Support physical and mental well-being through mindfulness.
- Regularly reinforcing a positive mindset and encouraging a can-do attitude can keep individuals motivated throughout their journey.
- Negotiate brand collaboration in alignment with CBE.
- Recommended dietary changes based on specific health requirements or goals set by the client.
- Created and managed online content in alignment with CBE.
- Providing opportunities for our clients to connect, learn and grow alongside one another.
Operations Manager
Compass Group ESS
Tanami, NT
02.2022 - 05.2023
- Management of day to day site operations in accordance with the standard required by Compass Group and the client contractual requirements
- Effectively manage and support of staff on site including training, development and performance management
- Responsible for financials, forecasting, cost control and monthly reporting
- Identify opportunities to increase revenue and improve budget performance
- Ensure site compliance with OHS, infection control and Food Safety policies and procedures.
Operations Manager
Compass Group ESS
Moranbah, QLD
12.2020 - 02.2022
- Management of day to day site operations in accordance with the standard required by Compass Group and the client contractual requirements
- Effectively manage and support of staff on site including training, development and performance management
- Responsible for financials, forecasting, cost control and monthly reporting
- Identify opportunities to increase revenue and improve budget performance
- Ensure site compliance with OHS, infection control and Food Safety policies and procedures.
Assistant Operations Manager
Spotless
Middlemount, QLD
01.2018 - 12.2020
- Successfully assist and report to the Village Operations Manager and Contract Manager
- Effective management of the Spotless contract in accordance with the clients expectations
- I am a skilled communicator with proven people management, conflict resolution and negotiation skills
- I have the ability to build a positive culture and support the team to enhance the quality of their workplace.
Administration Coordinator
Spotless
Moura, QLD
01.2017 - 01.2018
- Experience managing a large site with a wide range of knowledge across resources
- Display a proactive and leading role in terms of service, positive culture and skill development
- Improved operational efficiencies, mentor new employees to maintain optimal productivity and manage client correspondence.
Qualified Hairdresser
Lustre The Colour Studio
Noosa, QLD
02.2016 - 12.2017
Qualified Hairdresser
Liberty Hair Design
Noosa, QLD
02.2015 - 01.2016
Apprentice Hairdresser
Wet Hairdressing
Burnie, Tasmania
01.2011 - 02.2015
Education
High School Diploma -
Burnie High School
12.2010
Skills
- Successfully providing a strong leadership to support and nurture the team and their growth to the business
- I am a positive, supportive and ambitious leader encouraging a healthy work-life balance, and support initiatives that promote mental, emotional, and physical well-being among my team
- Experience in managing multiple stakeholder relationships and project deadlines
- Excellent communication and personal skills to build relationships with existing and potential clients at a senior executive level
- Continue to identify opportunities for revenue growth while maintaining a keen eye on financial sustainability and responsibility
- Go beyond transactional interactions with clients, co-workers, team members and cultivate meaningful, long-term relationships
- Positive and thriving work environment, creating a lasting impact on both professional and personal aspects of the lives around me
Certification
- S123
- Standard 11
- Coal Board Medical
- Advanced First Aid/CPR
- Drug & Alcohol Screening Certificate
- Chief Fire Warden
- Food Safety Supervisor
- Forklift Licence
- Certificate III Hairdressing
- Certificate III & IV Fitness
Timeline
Online Fitness Coach
Coached By Emily
05.2023 - Current
Operations Manager
Compass Group ESS
02.2022 - 05.2023
Operations Manager
Compass Group ESS
12.2020 - 02.2022
Assistant Operations Manager
Spotless
01.2018 - 12.2020
Administration Coordinator
Spotless
01.2017 - 01.2018
Qualified Hairdresser
Lustre The Colour Studio
02.2016 - 12.2017
Qualified Hairdresser
Liberty Hair Design
02.2015 - 01.2016
Apprentice Hairdresser
Wet Hairdressing
01.2011 - 02.2015
High School Diploma -
Burnie High School
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