Hayley Rays

• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Cleaned counters, machines, utensils, and seating areas daily.
• Enhanced food presentation by skillfully arranging dishes and garnishes.
• Communicated effectively with front-of-house staff regarding special requests or potential allergens within dishes.
• Received positive feedback from customers on taste and presentation of dishes, boosting overall satisfaction rates.
• Stocked merchandise, labelling items, and arranging according to size or colour.
• Enhanced warehouse efficiency by organizing shelves and storage areas for easier product access.
• Provided excellent customer service through friendly interactions and prompt communication.

Heritage Estate Winery, Therese Fenwick, June 2022-June 2023, COTTONVALE QLD

· Kept facilities in good condition through regular upkeep, cleaning.

· Setting up dinner functions.

· Welcome customers and provide immediate assistance with needs.

· Assisting guests by promptly responding to questions, requests, and concerns.

· Supporting team operation by keeping supplies well stocked and stations ready.

· Collected payments and provide accurate change.

· Resetting tables at every shift.

· Clearing meals.

· Wine packing for deliveries and regular customer service.

· Polishing glassware and cutlery.

· Prepared and served hot or cold beverages.

· Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.

· Restocking supplies, replacing toiletries, liners, and soap.