HAYLEY SMITH
Fraser Rise
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cabin Crew
Jetstar Airways
Melbourne Airport, VIC
02.2023 - Current
- Efficient time management and coordination for on time departures
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote safe environment for travellers and employees.
- Facilitated efficient boarding processes by checking tickets, directing passengers to their seats, and assisting with carry-on luggage storage.
- Led safety demonstrations before each flight, educating passengers on proper use of equipment and emergency exits.
- Assisted passengers with special needs, providing personalized care and support throughout the flight.
Warehouse Worker
Lululemon
Derrimut, VIC
10.2022 - 04.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Temp Payroll Administrator
Austin Hospital
Melbourne, VIC
01.2022 - 10.2022
- Handled complex payroll situations such as back-pay calculations and overtime payments with accuracy and professionalism.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Responded to employee inquiries to provide information regarding payroll deductions and related issues.
- Processed timecards and payroll data for employees.
Education
Certificate III - Aviation
William Angliss Institute of TAFE
Melbourne, VIC12-2022
High School Graduation - VCE
Melton Christian College
Melton, VIC12.2019
Skills
- Cabin safety
- Emergency procedures
- Customer service
- Conflict resolution
- Time management
- Regulatory compliance
- Problem solving
- Attention to detail
- Reliability and punctuality
- Workplace safety
- Packing procedures
- Picking and packing
Certification
- Responsible Service of Alcohol
- Responsible Service of Food
- Responsible Service of Gambling
- First Aid Certificate
Timeline
Cabin Crew
Jetstar Airways
02.2023 - Current
Warehouse Worker
Lululemon
10.2022 - 04.2024
Temp Payroll Administrator
Austin Hospital
01.2022 - 10.2022
Certificate III - Aviation
William Angliss Institute of TAFE
High School Graduation - VCE
Melton Christian College