Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Hayley Temple

Fleet Controller
Victoria Point,QLD
Hayley Temple

Summary

I have grown up in the transport industry and believe I can offer a wide diversity of skill and knowledge to your company. I love the fact the we still learn something new every day and enjoy all aspects of transport! I handle the pressure well and work best when it is super busy, making plans and watching them all execute perfectly even with all the twists and turns of transport along the way drives me due to my highly competitive nature.

I am a quick learner and I look forward to meeting you.

Overview

19
years of professional experience
1
Certification

Work History

ACFS Port Logistics

Fleet Controller
01.2022 - 01.2023

Job overview

  • Utilised container chain, ACFS controller system and one stop plus Hutchisons program
  • Maintained accurate records of vehicle usage, maintenance, and expenses for informed decisionmaking.
  • Conducted regular safety meetings to reinforce best practices among drivers and promote a culture of safety within the organization.
  • Streamlined communication between drivers and dispatchers, ensuring timely updates on job statuses and potential delays.
  • Developed strong relationships with vendors for cost-effective procurement of parts, supplies, and services.
  • Increased driver morale through the implementation of making sure they knew we are all a team whether it be office/ managers/ drivers it takes us all to get the job done!!
  • Counselled drivers through issues and had a strong bond with my drivers especially being a driver myself.
  • Ensured compliance with local, state, and federal regulations through diligent record-keeping and regular audits.
  • Collaborated with human resources to recruit, train, and retain qualified drivers for the fleet team.
  • Enhanced on-time delivery rates by closely monitoring fleet performance and addressing issues promptly.
  • Implemented GPS tracking systems to monitor real-time vehicle locations for improved resource allocation and customer service.
  • Improved fleet efficiency by implementing strategic route planning and scheduling systems.
  • Worked with drivers, customers and company personnel to resolve service issues, routing and planning and mechanical problems.
  • Partnered with transportation manager to provide oversight to route planning and bid package development.
  • Evaluated fleet needs on an ongoing basis, making recommendations for additions or retirements based on operational requirements.
  • Managed daily fleet operations to guarantee optimal utilization of resources and minimize downtime.
  • Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
  • Suggested actionable improvements to increase efficiency and reduce expenses.
  • Provided all drivers with pertinent safety materials regarding rules and regulations including permitted routes etc
  • Trained drivers to manage time effectively, improving overall mileage performance.
  • Managed use of transport equipment ie Adouble / light super / Bdouble / single etc and materials to save money and comply with safety protocols.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Reduced worker accidents by implementing improved safety standards and monitoring procedures.
  • Divided and categorized cargo received and redirected shipments in response to customer requests.

Dionysius Transport

Fleet Coordinator
01.2022 - 12.2022

Job overview

  • Conducted thorough analyses of historical fleet data, identifying opportunities for process improvements and cost savings based on trends in vehicle usage or maintenance requirements.
  • Maintained accurate records of all fleet-related expenses, enabling comprehensive cost analysis for budgeting purposes.
  • Collaborated with management to develop budgets, forecasts, and plans for future fleet expansion or upgrades.
  • Managed fleet inventory and streamlined vehicle allocation processes for optimal usage.
  • Boosted fleet utilization rates by continuously monitoring vehicle performance, availability, and need for replacement or repair.
  • Organized routine maintenance tasks to ensure all vehicles remained in optimal working condition throughout their service life.
  • Established a clear communication protocol amongst drivers, fostering a supportive work environment that encouraged prompt reporting of issues related to their assigned vehicles.
  • Implemented GPS tracking technology to monitor vehicle locations, ensuring efficient dispatching and route planning efforts were employed throughout the organization''s operations.
  • Enhanced driver training programs to promote safe driving practices and improve overall fleet safety records.
  • Ensured compliance with safety regulations by conducting regular inspections and addressing issues promptly.
  • Streamlined reporting processes by implementing automated systems for tracking key performance metrics related to the fleet''s operations.
  • Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
  • Suggested actionable improvements to increase efficiency and reduce expenses.
  • Provided all drivers with pertinent safety materials regarding rules and regulations.
  • Maintained accurate driver information for delivery scheduling.
  • Utilised a program and encouraged fellow operations staff to use it too (matchbox) to save the company money on dehires.
  • Drove when required as a spare driver

Mt Cotton Truck Hire

Tipper Driver
04.2021 - 01.2022

Job overview

  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
  • Maximized load safety by balancing, securing, and weighing products.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
  • Monitored and managed fuel consumption and expenses for management reporting.
  • Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
  • Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
  • Contributed to a decrease in fleet accidents by strictly adhering to safety protocols and continuously updating knowledge on current industry best practices.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Inspected load security and checked for damages.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
  • Ensured I kept my truck clean and tidy to the best of my ability at all times.

Menz Transport

Operations Manager and MC Driver
04.2004 - 01.2021

Job overview

  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Set, enforced, and optimized internal policies to maintain responsiveness to demands.
  • Introduced new methods, practices, and systems to reduce turnaround time.

Education

Cleveland District State High School
Cleveland, QLD

Year 12 & Cert 2 In Retail & Cert 3 In Agriculture
2003

Skills

  • Many years experience in the transport industry including driving (MC Licence)
  • Amazing people skills whether it be drivers or customers, I am super friendly with a happy positive vibe
  • Driver management
  • Transportation Planning
  • Quick thinker and problem solver
  • Load Planning
  • Team boosting morale
  • Customer service and timely communication is one of my key values

Certification

MC open licence

Timeline

Fleet Controller

ACFS Port Logistics
01.2022 - 01.2023

Fleet Coordinator

Dionysius Transport
01.2022 - 12.2022

Tipper Driver

Mt Cotton Truck Hire
04.2021 - 01.2022

Operations Manager and MC Driver

Menz Transport
04.2004 - 01.2021

Cleveland District State High School

Year 12 & Cert 2 In Retail & Cert 3 In Agriculture

Similar Profiles

CREATE PROFILE
Hayley TempleFleet Controller