HAYLEY TURTON
MOUNT MARIA
Summary
Developed strong customer service and communication skills in fast-paced environment, looking to transition into new field. Demonstrated ability to handle transactions, resolve customer inquiries, and maintain a clean and organized work area. Eager to leverage these transferable skills to contribute effectively in new role.
Experienced with front counter operations and customer service. Utilizes communication and multitasking skills to enhance customer satisfaction. Track record of maintaining positive and efficient work environment.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
1
1
year of professional experience
Work History
Front Counter Crew Member
McDonald's Restaurant
04.2024 - 12.2024
- Provided exceptional customer service at front counter, ensuring positive experiences for all patrons.
- Handled cash transactions accurately, maintaining integrity in financial processes.
- Demonstrated adaptability by rotating between various stations as needed, optimizing team performance.
- Managed inventory levels, ensuring supplies were stocked and readily available for service needs.
- Collaborated with team members to streamline service delivery during peak hours.
- Adapted quickly to new tasks and responsibilities in a fast-paced environment.
- Managed time effectively during busy shifts, prioritizing tasks based on urgency and importance.
- Engaged with customers to address inquiries and resolve issues efficiently, enhancing satisfaction levels.
- Promoted a welcoming atmosphere through friendly interactions with both new and returning customers.
- Managed multiple tasks in high-volume environment.
Education
Rosedale State School
QLDSkills
- Cleanliness and hygiene
- Complaint handling
- Efficient work ethic
- Stress tolerance
- Accuracy and efficiency
- Teamwork and collaboration
- Customer service
- Reliability
- Adaptability and flexibility
- Verbal communication
- Task prioritization
Timeline
Front Counter Crew Member
McDonald's Restaurant
04.2024 - 12.2024
Rosedale State School
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