Summary
Overview
Work History
Education
Skills
Hobbies
Licenses/Tickets
Availability
Reference
Timeline
Generic

Hayley Volk

Forest Lake,QLD

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have excellent communication and interpersonal skills, with a friendly and welcoming demeanour. Passionate about supporting social and academic development of young children. My creativity and active personality will be a great asset to the team.

Overview

5
5
years of professional experience

Work History

Crew Member

Boost Juice
10.2022 - Current


  • Kept preparation area, equipment, and utensils clean and sanitary.
  • Assisted other team members to achieve goals.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Accurately operated cash register to process customer payments.
  • Documented customer orders and conveyed special requests to staff.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Crew Member

Red Rooster
02.2021 - 10.2022
  • Assisted at drive-through under high volume pressure.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Became familiar with products to answer questions and make suggestions.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.

Apprentice Hairdresser

Concrete Blonde
03.2019 - 02.2021
  • Performed basic housekeeping duties such as sweeping, taking out trash and collecting dirty linens for wash.
  • Prepared clients for hair cuts and styles with soothing shampoo work.
  • Assisted front desk by answering phone calls, taking appointments and checking clients in.
  • Sterilized cutting equipment and refilled hair product bottles to assist hair stylists during busy periods.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Maintained regular client list and successfully handled walk-in customers.

Education

Certificate IV - Physical Education

TAFE Queensland
South Bank
12.2023

Certificate III - Physical Education

TAFE Queensland
South Bank
02.2023

High School Diploma -

Forest Lake State High School
Forest Lake, QLD
12.2021

Skills

  • Time management
  • Active Listening
  • Patience and Empathy
  • Activity Planning
  • Emotionally Supportive
  • Arts, Crafts, and Games
  • Detail-oriented
  • Energetic and outgoing personality
  • Problem solving skills
  • Team player

Hobbies

Art and Craft, Scrap booking, Hiking, Gym, Socialising

Licenses/Tickets

Blue card - Expires 2026

First Aid and CPR Certificate

Drivers license 


Availability

Full availability from Monday to Friday

Reference

Chloe Hennessy 

Boost Manager

0452 092 715


Olivia Ketchell 

Boost Team Leader

0414 710 376


Larissa Vaiomanu (Personal referee)

Senior Vocational Specialist

 0437 709 911

Timeline

Crew Member

Boost Juice
10.2022 - Current

Crew Member

Red Rooster
02.2021 - 10.2022

Apprentice Hairdresser

Concrete Blonde
03.2019 - 02.2021

Certificate IV - Physical Education

TAFE Queensland

Certificate III - Physical Education

TAFE Queensland

High School Diploma -

Forest Lake State High School

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Hayley Volk