Work Preference
Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Timeline
AdministrativeAssistant
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Hayley Wilkinson

Harrisdale,WA

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Polling OfficialNursery HandRetail Sales AssociateData Entry ClerkOptical Assistant

Work Type

Full TimePart TimeContract WorkGig WorkVolunteerSeasonal Work

Location Preference

On-SiteRemote
Location: Harrisdale, WAPerth, WA
Open to relocation: Yes

Salary Range

$30/hr - $1000/hr

Important To Me

Work-life balanceFlexible work hoursPersonal development programsWork from home optionPaid time off

Summary

Dynamic professional with extensive experience in electoral operations, specializing in voter registration and polling management. Proven ability to enhance team collaboration and training while ensuring compliance with electoral regulations. Recognized for exceptional attention to detail and effective communication, driving successful election outcomes and secure voting environments.

Overview

23
23
years of professional experience
5
5
Certifications

Work History

Polling Official

Australian Electorial Commission
Perth, Western Australia
01.2016 - Current
  • Managed polling station operations, maintaining equipment readiness for optimal performance.
  • Facilitated voter registration and efficiently assisted with ballot distribution to ensure smooth election process.
  • Ensured compliance with electoral regulations and procedures throughout operations.
  • Guided voters through inquiries, providing timely support to enhance voter experience during voting.
  • Collaborated with team members to uphold a secure and orderly voting environment.
  • Trained new polling officials on operational protocols and best practices.
  • Monitored voter turnout and promptly reported issues to supervisory staff.
  • Conducted post-election assessments to identify areas for improvement and enhance future polling operations.

Nursery Hand

Birnum Nursery
Oakford, Western Australia
12.2025 - 12.2025
  • Maintained optimal growing conditions to ensure healthy plant development.
  • Cultivated diverse plant species in designated nursery areas.
  • Pruned and trimmed plants to promote healthy growth and improve visual appeal for customers.
  • Operated nursery equipment for effective planting and maintenance tasks.
  • Guided customers in selecting appropriate plants and provided care instructions to enhance customer satisfaction.
  • Worked with team members to streamline workflow and enhance nursery operations.

Retail Sales Associate

NIKE
Cannington, Western Australia
10.2024 - 03.2025
  • Streamlined customer assistance in selecting athletic gear and footwear, resulting in improved customer satisfaction.
  • Provided comprehensive product knowledge and recommendations to elevate customer experience.
  • Processed transactions promptly at point-of-sale systems, ensuring accuracy and efficiency.
  • Maintained organized and visually appealing product displays to attract customers.
  • Collaborated with team members to achieve daily sales targets while addressing customer needs.
  • Greeted customers upon entry, assisting in finding desired items to enhance retention.
  • Handled customer complaints professionally, resolving conflicts to maintain positive customer relationships.
  • Managed inventory through stock replenishment and organization for optimal product availability.

Data Entry Clerk

BGC Builders Supplies
Canning Vale, Western Australia
03.2013 - 06.2019
  • Managed plumbing sales orders in company database with high accuracy and efficiency.
  • Entered client and sales information meticulously to maintain data integrity.
  • Verified information against source documents to ensure accuracy and completeness.
  • Identified and rectified data deficiencies to maintain accuracy and reliability.
  • Conducted data audits to identify and correct discrepancies.
  • Liaised with clients and sales teams to gather essential order information.
  • Coordinated cross-departmental workflows to improve client satisfaction.
  • Maintained confidentiality of sensitive customer information to foster trust.

Optical Assistant

OPSM
Perth, Western Australia
01.2011 - 03.2013
  • Identified client needs to provide tailored eyecare options and solutions.
  • Achieved high client satisfaction by customizing products to fit lifestyles.
  • Promoted sales and special packages, contributing to increased customer engagement and revenue.
  • Built strong relationships through excellent customer service.
  • Educated clients on lens care and maintenance, enhancing product longevity and customer satisfaction.
  • Collaborated with optometrists for accurate prescription processing.
  • Managed inventory of optical supplies, ensuring timely availability and efficient stock levels.
  • Trained new staff on optical dispensing procedures and practices.

Personal Assistant

Harvey Norman
O'Connor, Western Australia
02.2010 - 01.2013
  • Promoted from cashier to personal assistant within one month due to strong dedication and performance.
  • Coordinated schedules and organized meetings for franchisees, improving overall productivity.
  • Organized travel arrangements and optimized itineraries for staff, streamlining travel processes.
  • Managed daily operations of cashier staff, ensuring smooth workflow and efficiency.
  • Processed weekly payroll for electrical and cashier staff accurately and timely.
  • Resolved customer complaints by offering solutions or processing refunds efficiently.
  • Facilitated interest-free loans for customers and managed credit claims for returns.
  • Compiled daily stock reports to track sales targets and inventory levels.

Accounts Payable & Receivable

National Tyres & Acme Wheel & Rim
Kewdale, Western Australia
03.2006 - 01.2008
  • Oversaw accounts payable and receivable processes, ensuring on-time vendor payments to maintain strong supplier relationships.
  • Processed and entered all invoices and cheque payments into financial system.
  • Maintained accounts in MYOB, controlling expenses through efficient invoice processing and reconciliation.
  • Reconciled intercompany accounts monthly to ensure accuracy across financial records.
  • Compiled financial reports on cash receipts, expenditures, and profits to support informed decision-making.
  • Liaised with customers to gather additional information.
  • Completed insurance claims and vehicle registrations efficiently.
  • Managed front-of-house operations, delivering exceptional customer service.

Sales Assistant

Rebel Sports
Cannington, Western Australia
08.2003 - 03.2006
  • Provided expert assistance to customers in product selection and inquiries.
  • Educated customers on promotions and loyalty programs to enhance engagement.
  • Resolved customer complaints professionally, ensuring timely and satisfactory resolutions.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained organized merchandise displays and ensured cleanliness to enhance store appearance.
  • Collaborated with team members to streamline stock management processes.
  • Supported inventory management with regular stock checks and replenishment.
  • Participated in team meetings to strategize improvements in service delivery.

Education

Microsoft Excel 365 Introductory - Microsoft Excel

Applied Education
Perth, WA
11-2022

AHA Healthy Mind - Food Handling

Australian Hotels Association
Perth
06-2022

Provide First Aid - First Aid

St John Ambulance Australia
Perth, WA
10-2014

Certificate 2 Nail Technology - Beauty Therapy

Perth College Of Beauty Therapy
Perth, WA
12-2008

Certificate 3 Beauty Therapy WRB30104 - Beauty Therapy

Perth College Of Beauty
Perth, WA
06-2008

High School Diploma -

Lynwood Senior High School
Lynwood
11-2005

Skills

  • Election compliance
  • Election law compliance
  • Election management
  • Polling operations management
  • Ballot distribution
  • Vote counting
  • Polling station setup
  • Policy enforcement
  • Voter assistance and support
  • Emergency preparedness
  • Security awareness
  • Disability awareness
  • Data entry accuracy
  • Conflict resolution
  • Dispute handling
  • Effective communication
  • Team collaboration
  • Training and mentoring
  • Attention to detail
  • Time management
  • Analytical thinking
  • Problem solving
  • Reporting skills
  • Cross-cultural sensitivity and respectfulness
  • Customer management

Languages

English
Professional

Certification

Microsoft Excel 365 Introductory

Affiliations

Volunteer at Sportings Clubs

Timeline

Nursery Hand

Birnum Nursery
12.2025 - 12.2025

Retail Sales Associate

NIKE
10.2024 - 03.2025

Polling Official

Australian Electorial Commission
01.2016 - Current

Data Entry Clerk

BGC Builders Supplies
03.2013 - 06.2019

Optical Assistant

OPSM
01.2011 - 03.2013

Personal Assistant

Harvey Norman
02.2010 - 01.2013

Accounts Payable & Receivable

National Tyres & Acme Wheel & Rim
03.2006 - 01.2008

Sales Assistant

Rebel Sports
08.2003 - 03.2006

Microsoft Excel 365 Introductory - Microsoft Excel

Applied Education

AHA Healthy Mind - Food Handling

Australian Hotels Association

Provide First Aid - First Aid

St John Ambulance Australia

Certificate 2 Nail Technology - Beauty Therapy

Perth College Of Beauty Therapy

Certificate 3 Beauty Therapy WRB30104 - Beauty Therapy

Perth College Of Beauty

High School Diploma -

Lynwood Senior High School

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Hayley Wilkinson