Hayley Evelyn Christine Copeland
Devonport,TAS
Summary
Hard worker, who is able to take directives and work Collaboratively as a team, and independently, I have had extensive experience working within different industries, I am able to follow organizational guidelines enabling me to consolidate my skillset. Policies Standards and Procedures are easily incorporated into my work ethic, with ultimate outcome of delivering services to the client.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Seasonal Cherry Grader
Spreyton Fresh Pty Ltd
Spreyton, TAS
12.2019 - Current
- Regulatory compliance Policies Standards and procedures are easily incorporated into my ethic
- Maintaining cleanliness grading area.
- Complied with workplace health, safety, and occupational health standards by following established protocols.
- Multitasker, team player, working collaboratively and unsupervised
- Evaluated produce quality and packaged for international export
Potato Grader
Cherry Hill Cool Stores Pty Ltd
Latrobe, TAS
06.2022 - 12.2025
- Sorted, graded and cut potato seed
- Inspected potatoes for quality and size to ensure quality control and regulatory compliance working within the organizations Policies standards and procedures
- Worked collaboratively with team members to streamline grading processes and improve efficiency.
- Communicated with other team members on grading criteria and expectations.
- Reported any irregularities or discrepancies found while inspecting potatoes.
- Maintained cleanliness and organization in the grading area for safety compliance.
Certified Assistant in Nursing
Peninsula Aged Care Pty Ltd
Redcliffe, QLD
01.2001 - 03.2009
- Assisting individuals within a 120 bed High Care Residential Aged Care Facility
- Delivery of Quality services
- Continuous Improvement, WPH&S, Infection Control
- Advocate Clients Rights-Client Residential Charters of rights
- Communication, documentation, assessments, audits working in lieu with allied healthcare professionals. Working within the guidelines of the organisational Policies Standards and Procedures
- Activities of Daily Living
- Palliative Care
- Implemented the client care plan with a focus on individual needs.
Hospitality and cleaning
Ambassador Hotel
Brisbane , QLD
02.1998 - 12.2001
- Cleaned and sanitized guest rooms, maintaining high cleanliness standards and guest satisfaction.
- Replenished supplies and amenities, contributing to enhanced guest comfort and overall experience.
- Managed laundry operations, sorting, washing, and folding linens efficiently.
- Organized cleaning cart with essential tools, streamlining room servicing process.
- Reported maintenance issues promptly to maintain room quality and safety.
- Followed safety procedures to maintain a safe working environment at all times.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Supported team members to ensure timely completion of tasks.
- Followed safety procedures when using chemical cleaners and power equipment.
- Responded promptly to requests from guests and other departments.
- Maintained cleanliness of bar area and equipment throughout shifts.
- Maintained cleanliness and organization in kitchen and storage areas.
- Operated kitchen equipment safely and efficiently for food preparation.
- Collaborated with team members to enhance workflow during busy shifts.
- Followed food safety protocols to ensure a hygienic cooking environment.
- Followed all health code guidelines when handling food items.
- Operated dishwashers to sanitize dishes and silverware.
Education
Certificae IV in Community Services - Family And Community Services
TasTAFE
TAS01-2019
Certificate III in Community Services - Family and Community Services
TasTAFE
TAS11-2018
Certificate III in Aged Care - Health Care
Brisbane North Institute TAFE
Caboolture, QLD11-2011
Partial Certificate II in Hositality - Barista And RSA
BNIT
Brisbane, QLD11-2010
Traffic Management And Implementation/ SlowBat Operater Op - Traffic Management And Implementation
Traffic Management, Implementation And Slow Bat Op
Devonport, TAS01-2010
Skills
- Customer service
- Safety procedures
- Quality control
- Laundry operations
- Regulatory adherence
- Conflict resolution
- Chemical handling
- Food safety
- Quality assurance
- Time management
- Regulatory compliance
- Food preparation
- Teamwork
- Continuous Improvement
- Communication effectiveness
- Team collaboration
Certification
- Open Licence
- Traffic Management, Traffic Implementation, Slow Bat operater
- RSA
- Food Safety
- Barista
- White Card
Timeline
Potato Grader
Cherry Hill Cool Stores Pty Ltd
06.2022 - 12.2025
Seasonal Cherry Grader
Spreyton Fresh Pty Ltd
12.2019 - Current
Certified Assistant in Nursing
Peninsula Aged Care Pty Ltd
01.2001 - 03.2009
Hospitality and cleaning
Ambassador Hotel
02.1998 - 12.2001
Certificae IV in Community Services - Family And Community Services
TasTAFE
Certificate III in Community Services - Family and Community Services
TasTAFE
Certificate III in Aged Care - Health Care
Brisbane North Institute TAFE
Partial Certificate II in Hositality - Barista And RSA
BNIT
Traffic Management And Implementation/ SlowBat Operater Op - Traffic Management And Implementation
Traffic Management, Implementation And Slow Bat Op