Hayley Metlege

- Handling members' inquiries and complaints.

- Organizing maintenance, quotes, and trades for maintenance on the gym and Recovery center, including hot and cold magnesium plunge pools, steam room, infrared sauna, traditional sauna, snow room, hyperbaric chamber, dry recovery, and salt room.

- Organizing bookings for group fitness classes.

- Ordering cleaning supplies on a weekly basis within the facility.

- Educating members on gym etiquette and the policies and procedures.

- Educating potential members on the benefits of the recovery center.

- Educating members on the use of gym equipment and current promotions.

- Promoting the gym and liaising with local businesses to establish positive relationships with neighboring businesses.

- Conducting sales walk-throughs with potential members.

- Completing incident reports.

- Opening and closing the gym and recovery center.

- Assisting in staff development activities.

- Conducting routine checks on all equipment, including but not limited to machines, projectors, salt room, TVs, cardio equipment, free weights, cleaning supplies, cleaning, and general maintenance.

- Assist in maintaining front desk operations, including scheduling, sales calls, scheduling appointments, cleaning, and creche.

- Conducting weekly stocktake checks.

- Assisted in managing front office operations, including scheduling appointments and maintaining reception area cleanliness.

- Created reports and presentations related to the activities of the reception area.

- Greeted visitors professionally at the reception area.

- Coordinated with team members to ensure smooth operations of the reception desk.

- Managed daily operations of reception area in an organized fashion while adhering to company policies and procedures.

- Handled cash transactions accurately while dealing with customers at reception desk.

• Assisted in the operation of fire suppression equipment, such as hoses, nozzles and ladders.
• Inspected and maintained firefighting gear to ensure proper functioning.
• Participated in regular drills and training sessions to keep skills up-to-date.
• Developed strategies for containment of fires based on environmental factors such as wind direction and fuel sources.
• Responded immediately to alarms for fires, vehicle accidents, and other emergency situations.
• Cleaned, serviced and maintained fire apparatus in condition of readiness and performed general maintenance of fire department property.
• Participated in on-call schedule to respond to requests for assistance after hours and on weekends or holidays.
• Controlled and extinguished fires using manual and power equipment.
• Extinguished flames and embers to suppress fires with shovels and hand-driven water or chemical pumps.
• Tested and inspected tools, equipment and gear to maintain readiness for different fire scenarios.
• Attended trainings to maintain wealth of knowledge in firefighting techniques and suppression methods, enabling quick decision making during actual emergencies.
• Responded to fire and safety-related emergency calls in local area.

• Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
• Coordinated meetings between internal departments and external partners.
• Arranged conference calls with remote employees or clients located outside of local area.
• Maintained clerical correspondence via email and phone.
• Screened telephone calls and inquiries and directed as appropriate.
• Performed various clerical tasks and organized office areas to promote productivity.
• Checked personal and professional activities to remind employer of priority tasks and deadlines.
• Organized personal and professional calendars with reminders for upcoming meetings and events.
• Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
• Managed household inventory and maintenance schedules.
• Scheduled and confirmed appointments, preventing scheduling conflicts and optimizing time management.
• Provided personal support to the executive, including errand running and personal shopping.
• Completed basic administrative work and managed household accounts.
• Loaded and unloaded materials onto or from pallets, trucks, or other vehicles using a forklift.
• Maintained accurate records of inventory levels and product locations in the warehouse.
• Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
• Worked with team members to ensure efficient workflow throughout the day.
• Ensured that all personal protective gear was worn at all times while on the job site.
• Collaborated with team members to complete assigned tasks and meet tight deadlines.
• Operated and maintained a variety of equipment including hand and power tools.
• Sorted and placed materials or items on racks, shelves or in bins to keep warehouse organized.
• Loaded materials and tools into vehicles and unloaded upon arrival at jobsites.
• Understood how to operate and maintain job site equipment safely and for maximum productivity.
• Displayed high standards for quality workmanship and routinely double-checked work.

• Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
• Developed and implemented effective leasing strategies to maximize occupancy rates.
• Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
• Negotiated leases, rental agreements, and other contractual documents related to property management activities.
• Managed all maintenance requests from tenants in a timely manner.
• Processed evictions when necessary in accordance with state laws and procedures.
• Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
• Monitored market trends to ensure competitive pricing structures for units under management.
• Established policies regarding tenant relations and enforcement of rules and regulations within the properties.
• Maintained accurate records of financial transactions including rent collections, security deposits, and other income sources.
• Ensured that all rent payments were collected on time by following up with delinquent tenants.
• Solicited and analyzed bids for repairs, renovation and general maintenance.
• Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
• Built relationships with service vendors and submitted associated billing statements.
• Responded to tenant maintenance requests according to agreed conditions for building functionality.
• Assisted with administrative tasks such as data entry into company databases.
• Managed the distribution of incoming mail, faxes, and packages.
• Prepared documents such as reports, memos, letters, contracts, using Microsoft Office Suite applications.
• Adhered to company policies regarding confidentiality of sensitive information.
• Participated in regular training sessions related to customer service best practices.
• Scheduled maintenance visits for office equipment such as computers or printers.
• Maintained an organized filing system for all employee records in compliance with legal regulations.
• Handled diverse needs for clients in-person, by phone or through email.
• Obtained and processed payments from clients for products and services.
• Organized files and spreadsheets to simplify staff access or retrieval.
• Welcomed visitors and customers by greeting and answering or directing inquiries.