Haylie Reynolds
Bingara,New South Wales
Summary
Driven professional with a proven track record at NSW Department of Education, excelling in team collaboration and technical skills. Demonstrated leadership by mentoring students and enhancing communication, significantly improving organizational alignment and performance. Skilled in customer relationship management and analytical thinking, adept at identifying and implementing strategic improvements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Tourism Trainee
Gwydir Shire Council
01.2024 - Current
- Learned new materials, processes, and programs quickly.
- Shadowed senior team members to learn all related jobs and tasks.
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Attended training courses to build understanding of processes, techniques, and industry.
- Established lasting relationships with peers, leadership and customers using strong communication and interpersonal skills.
- Performed administrative functions, answering phones and filing paperwork in support of department.
- Interacted with customers under supervision to support operational objectives.
- Handled day-to-day customer or client questions via telephone or email.
- Identified areas of improvement in current training programs and implemented necessary changes for better outcomes.
- Acted with integrity, honesty and knowledge to promote culture of company.
Student Learning Support Officer
NSW Department Of Education
11.2023 - 12.2023
- Attended personnel meetings and training sessions to improve skills and learn new policies and procedures.
- Mentored junior staff members, helping them develop their skills and advance in their careers.
- Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
- Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
- Mitigated potential risks by proactively identifying potential issues and implementing appropriate countermeasures or contingency plans as needed.
- Developed and implemented strategic plans to meet organizational goals, ensuring alignment with company objectives.
Education
Year 12
Wee Waa High School
Wee Waa, NSW11.2023
Skills
- Team Collaboration
- Documentation And Reporting
- Leadership Qualities
- Technical skills
- Customer Relationship Management
- Performance Improvement
- Analytical Thinking
- Customer Service
- Research abilities
- Report Preparation
Certification
- Statement of Attainment - Prepared to work safely in the construction industry - Certified 10/04/2024
- Traffic Controller - 16/04/2024
- National WHS General Construction Induction Training - 10/04/2024
- Asbestos Awareness and Safety - 04/04/2024
- Responsible Service of Alcohol - 12/09/2024
Hobbies/Interests
I enjoy interacting with different individuals. I love singing, playing guitar, reading and playing football.
Timeline
Tourism Trainee
Gwydir Shire Council
01.2024 - Current
Student Learning Support Officer
NSW Department Of Education
11.2023 - 12.2023
Year 12
Wee Waa High School
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