Hayoung Kim
Summary
Hardworking employee enthusiastic about learning sales strategy field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
3
3
years of professional experience
Work History
Sales Advisor
COS
12.2023 - Current
- Increased sales by establishing rapport with customers and identifying their needs.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
Sales Associate
Saint James
09.2022 - 10.2023
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Cafe Manager
Le Alaska
08.2021 - 09.2022
- Improved customer satisfaction by implementing efficient service procedures and staff training programs.
- Streamlined cafe operations for increased efficiency and reduced waste, with thorough inventory management.
- Enhanced team productivity through effective scheduling, task delegation, and performance evaluations.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
Education
Bachelor of Biomedical Engineering - Engineering
Kyung-Hee University
Seoul, South Korea08.2023
Skills
- Customer Service Experience
- Sales Experience
- Brand Awareness
- Fluent in Korean
- Adaptability
Languages
Korean
Native or Bilingual
English
Full Professional
Timeline
Sales Advisor
COS
12.2023 - Current
Sales Associate
Saint James
09.2022 - 10.2023
Cafe Manager
Le Alaska
08.2021 - 09.2022
Bachelor of Biomedical Engineering - Engineering
Kyung-Hee University
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