Hayri Arslan
Meadow Heights,VIC
Summary
Dynamic professional with extensive experience at AMG Timber Floors, excelling in operations management and team leadership. Proven ability to enhance customer satisfaction through effective communication and meticulous attention to detail. Skilled in equipment installation and fostering teamwork, resulting in improved performance outcomes and a positive work environment.
Overview
2026
2026
years of professional experience
Work History
Installer
Timber Flooring
- Laid out materials and system components to prepare for installation.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Calculated materials and time needed for each job.
- Conducted thorough pre-installation assessments to identify potential issues and develop solutions in advance.
- Managed inventory effectively, ensuring all necessary supplies were on hand for each project without excess waste or stockpiling materials.
- Ensured high-quality results by consistently following manufacturer specifications during installations.
- Improved installation efficiency by streamlining processes and utilizing time-saving techniques.
Operations Manager
AMG Timber Floors
09.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Team Leader
Pinar College
09.2013 - 06.2022
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Education
Diploma Of Education - English Language
Ufuk University Ankara
Ankara Turkey06.2013
Skills
- Attention to detail
- Time management
- Positive attitude
- Power tool operation
- Customer service
- Customer satisfaction
- Equipment installation
- Pre-installation site prep
- Worksite preparation
- Worksite safety and maintenance
- Flooring
- Work orders
- Scheduling
- Loading and unloading
- Safety awareness
- Coaching and mentoring
Languages
Turkish
Native or Bilingual
Timeline
Operations Manager
AMG Timber Floors
09.2022 - Current
Team Leader
Pinar College
09.2013 - 06.2022
Installer
Timber Flooring
Diploma Of Education - English Language
Ufuk University Ankara
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