Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hazal Deniz

Melbourne,VIC

Summary

Friendly food industry server proficient at creating positive consumer experiences that lead to return business. Fast-learner adept at memorizing menu details and specialty items for enhanced dining experience. Noted for prompt attention and respectful demeanor. Export Manager with experience providing strategic input to world markets to increase trade. Demonstrable experience developing and executing sales plans built on targeted strategies. Strong communicator when interacting with management and customs officials.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Food and Beverage Server

Energy Lab&Co.
10.2023 - Current
  • Enhanced customer satisfaction by providing attentive service and anticipating guests'' needs.
  • Maintained a clean and organized dining area for an enjoyable guest experience.
  • Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
  • Collaborated with team members to efficiently complete tasks, resulting in timely order fulfillment.

Wait Staff Member

Yakamoz Mediterranean
05.2023 - Current
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Streamlined dining experience for patrons through consistent communication with kitchen staff regarding order updates and special requests.

Food Team Member

Ritz Kebab Cafe
04.2023 - 06.2023
  • Increased customer satisfaction by providing friendly service and accurate food preparation.
  • Assisted in reducing food waste by closely monitoring inventory levels and rotating stock as needed.
  • Ensured a clean and sanitary work environment by diligently following health and safety guidelines.
  • Collaborated with team members to efficiently complete tasks, resulting in timely order fulfillment.

Export Manager

Emre Narrow Weaving
03.2022 - 02.2023
  • Expanded export market presence by identifying and securing new business opportunities.
  • Accelerated revenue growth with the development and implementation of effective export strategies.
  • Enhanced customer satisfaction by providing exceptional support and resolving issues promptly.
  • Streamlined export processes, reducing operational costs and improving efficiency.
  • Developed strong relationships with international partners, fostering long-term business collaborations.
  • Processed company's import permit and export license processes.

Education

Certificate III - Entrepreneur And New Business

Original Campus
Docklands, VIC
07.2024

Bachelor of Science - Chemical Engineering

Gazi University
Ankara, TUR
11.2021

Skills

  • Upselling
  • Sales strategy
  • Documentation Management
  • Written Communication
  • Document Preparation
  • Supply Restocking
  • Multitasking
  • Fast Learner
  • Quality Assurance and Control
  • Time Management
  • Supply Chain Coordination
  • Customer Service

Certification

  • ISO 9001:2015 Quality Management System Training
  • ISO 45001:2018 Occupational Health and Safety Management System Training
  • ISO 13485:2016 Quality Management System Training for Medical Devices
  • Good Manufacturing Practice (GMP) Training
  • Good Laboratory Practice (GLP) Training
  • Laboratory Animal Use Certification
  • Responsible Service of Alcohol (RSA) Certification

Timeline

Food and Beverage Server

Energy Lab&Co.
10.2023 - Current

Wait Staff Member

Yakamoz Mediterranean
05.2023 - Current

Food Team Member

Ritz Kebab Cafe
04.2023 - 06.2023

Export Manager

Emre Narrow Weaving
03.2022 - 02.2023

Certificate III - Entrepreneur And New Business

Original Campus

Bachelor of Science - Chemical Engineering

Gazi University
Hazal Deniz