Music
Hazel Khor
Student
Acton,ACT
Summary
Self-motivated, friendly, engaging and supportive, with history of delivering excellent customer service in busy retail settings.
Creative, resourceful and flexible, able to adapt to changing priorities and maintain a positive attitude with a strong work ethic. Aiming to achieve and strive to work in a position where I can utilise, develop and broaden my skills and horizons.
Overview
7
7
years of professional experience
4
4
Certifications
6
6
Languages
Work History
Tutor
Learnmate
Online
02.2022 - Current
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
Cafe Allrounder
Donut Worry
Victoria Park, WA
02.2023 - 06.2023
- Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
- Maintained clean and attractive product displays to entice customer purchases.
- Produced food and drink products adhering to company quality and quantity standards.
- Provided positive first impressions to welcome existing, new, and potential customers and engaged to build rapport and loyalty.
- Operated POS register to process payments for order totals.
- Working in a team - allocating tasks and cooperating under time pressure
Daycare Centre Teacher
Lim's Educare Centre
Penang, Malaysia
11.2022 - 02.2023
- Incorporated exciting and engaging activities to achieve student participation and hands-on learning.
- Worked with co-teachers to implement lesson plans from learning curriculum.
- Discussed individual students' needs and progress with families.
- Taught proper eating habits and personal hygiene.
- Monitored student behavior to maintain order during meal periods and class transitions.
- Homework assistance and field trip supervision.
Office Assistant
AAIG PTY LTD
Perth, WA
12.2021 - 02.2022
- Prepared conference rooms, sending calendar invitations and setting up space.
- Collected and coded various documents to prepare for filing, storage and processing.
- Filed, bound and organised documents.
- Maintained cleanliness and tidiness of workplace and managed office supplies
Service Station Cashier
Petron
Penang, Malaysia
01.2017 - 02.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Refilling and rotating items on shelves to maintain well-stocked inventory.
- Operating cash register or POS system to receive payment by cash, check and credit card.
Education
Bachelor of Psychology (Honours) - Psychology
The Australian National University
Canberra, ACT 07.2023 - Current
Bachelor of Arts - Psychology
The University of Western Australia
Crawley, WA 02.2023 - 06.2023
Skills
Multiligual
POS systems
Cash register operation
Organization and Time Management
Good Telephone Etiquette
Teamwork and Collaboration
Stocking and replenishing
Excellent people skills
Exceptional customer service
Adapt to diverse groups
Social perceptiveness
Multitasking
Certification
Barista Certificate
Interests
Social Sciences
Languages / Cultures
Volunteering
Timeline
Bachelor of Psychology (Honours) - Psychology
The Australian National University
07.2023 - Current
WA Working with Children Check
03-2023
Cafe Allrounder
Donut Worry
02.2023 - 06.2023
Bachelor of Arts - Psychology
The University of Western Australia
02.2023 - 06.2023
Daycare Centre Teacher
Lim's Educare Centre
11.2022 - 02.2023
WA Drivers' License
06-2022
ALISON Retail Management: Customer Interactions
04-2022
Tutor
Learnmate
02.2022 - Current
Office Assistant
AAIG PTY LTD
12.2021 - 02.2022
Barista Certificate
09-2020
Service Station Cashier
Petron
01.2017 - 02.2020