Hazel Raleigh
Melbourne
Summary
Motivated student eager to leverage academic knowledge in a professional setting. Demonstrates strong technical skills and a proven ability to manage challenging tasks efficiently. Time management expertise ensures timely completion of projects and responsibilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Junior Barista
West Espresso Brewers
Westmeadows
05.2023 - Current
- Managed cash register and processed transactions with accuracy and integrity.
- Greeted customers upon arrival in a friendly manner.
- Described menu items to customers and suggested products based on stated preferences.
- Supported highest standards of conduct and service to support company reputation.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
- Created signs and displays to advertise store products or events.
- Checked temperatures of brewing equipment periodically throughout shifts.
- Assisted with stocking inventory when needed.
- Prepared and served hot or cold beverages.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
- Adhered to health department guidelines for proper food storage temperatures, sanitation practices and safety standards.
Education
High School Diploma -
Rosehill Secondary College
Niddrie, VICSkills
- Cash handling
- Point of sale
- Inventory management
- Customer service
- Visual merchandising
- Product knowledge
- Effective communication
- Team collaboration
- Problem solving
- Decision-making
- Active listening
- Customer satisfaction
Certification
- Completed food safety course - 2023
References
References available upon request.
Timeline
Junior Barista
West Espresso Brewers
05.2023 - Current
High School Diploma -
Rosehill Secondary College
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