Hazel Zhang

Seated up to 80 guests per shift while delivering efficient service during peak hours.
Coordinated table bookings and communicated special requests to reduce guest wait times.
Acknowledged for friendly service and effective collaboration with kitchen staff.

• Provided fast, friendly customer service in high-volume café, ensuring efficient front-of-house operations.
• Prepared fresh sandwiches and plated desserts while assisting with milk steaming during peak hours.
• Maintained strict hygiene and safety standards for food handling and daily cleaning routines.
• Accurately processed POS and cash payments, addressing custom orders and customer requests.
• Exhibited a positive attitude and team spirit, supporting colleagues as needed.

Folded and arranged approximately 200 garments each shift to maintain brand standards.
Provided product selection, styling, and fitting-room assistance to over 50 customers per shift.
Restocked top-selling items within 15 minutes of low-stock alerts to ensure inventory efficiency.

• Brewed tea and prepared toppings, producing 200+ drinks per shift with quality consistency
• Opened store, sanitised workstations, and restocked supplies
• Suggested ingredient use protocols, reducing waste by 10%

• Led kids’ burger-making activities and hosted birthday events
• Managed order calling and food delivery for large groups
• Ensured safety, fun, and smooth communication with parents