Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Hazelle C. Montero

West Mackay,Australia

Summary

Versatile and results-driven professional with extensive experience in project management and administrative support, notably at Geodata Systems Technologies, Inc. Excelled in leveraging MS Office tools and ArcGIS software to enhance operational efficiency. Proven track record in improving workflow documentation and fostering team collaboration. Demonstrated ability to lead projects to successful completion, achieving significant milestones.

Overview

28
28
years of professional experience

Work History

Admin Support /Guest Service Team Leader

Quest Hotel
Queensland, Australia
02.2022 - Current
  • Greeting guests and responding to queries
  • Perform administrative duties, such as managing Excel spreadsheets, as well as front end scanning and sorting of relevant office files
  • Assign tasks to Housekeepers/Room Attendants
  • Work with Front Desk regarding status of rooms
  • Reporting any technical issues and maintenance needs
  • Assist Housekeeping Supervisor on checking rooms, designated staff and public areas
  • Ensure that assigned rooms are fully stocked, cleaned, and serviced to a hotel standard
  • Updating status of guest rooms on assignment sheet

Board Secretary, GSTI Board of Directors

Geodata Systems Technologies, Inc.
Ortigas, Philippines
01.2012 - 10.2021
  • Record Minutes and the Roll at Meetings
  • Handle correspondence and maintaining company records
  • Provide Safekeeping of all official contracts and records
  • Email notices of scheduled meetings
  • Preparation and notarization of Board Resolutions

Corporate Strategy and Risk Management Manager

Geodata Systems Technologies, Inc.
Ortigas, Philippines
01.2012 - 10.2021
  • Management of corporate plan and budget translated into actionable and quantitative plans
  • Promotion of a risk-based thinking culture and integration in strategic management
  • Development of the legal support processes, database and document controls
  • Rebranding of ISO to Quality Management System that focuses on quality metrics that meet customers' needs

Project Coordinator cum Project Manager

Geodata Systems Technologies, Inc.
Ortigas, Philippines
01.2012 - 10.2021
  • Reviews project related reports and documentation submitted by the consultants and suppliers throughout the project
  • Drafts project proposals, terms of reference, budgets, cash flows and preliminary timelines
  • Responsible for leading and supervising project related tasks and activities, i.e
  • Configuration of the GIS application, processing of data and technical support required during implementation

Documentation Specialist

Geodata Systems Technologies, Inc.
Ortigas, Philippines
01.2012 - 10.2021
  • Worked collaboratively with the partner agencies and providers on all aspects of the project status and implementation with the client and internal project team
  • Organized, convened and documented regular client and internal project team meetings for the review of deliverable outputs and activities throughout the implementation phase until project close-out

Deputy Program Manager

ABS-CBN Foundation
Quezon City, Philippines
11.2012 - 06.2014
  • Supervised and coordinated all the project activities within the community
  • Developed and established the appropriate management systems, including guidelines and procedures for the community
  • Formulated detailed project plan and strategies for the implementation of plans and programs related to health, social work, education, employment, and community organizing

Associate Consultant

Dept of the Interior and Local Government
Quezon City, Philippines
04.2009 - 01.2012
  • Worked on the development and production of communication and presentation materials, as well as coordination of media and public relations, relative to matters concerning national public safety
  • Worked on the advocacy and information campaign relative to national public safety

Associate Consultant

Norconsult Mngt. Phils.
Quezon City, Philippines
10.2006 - 02.2009
  • Facilitated the development of the project implementation plan and formulated training designs based on the results of the identified training needs and assessment
  • Measured the effectiveness of the existing CAPDEV plan throughout project implementation and identified the gaps that needed intervention for the efficient delivery of activities and expected project outputs

Development Management Officer

Dept of the Interior and Local Government
Subic, Philippines
01.2000 - 08.2006
  • Assisted on the supervision of all the activities and prepared documentation reports for the Project's capability development training component
  • Conducted periodic monitoring and evaluation on training impact assessment of the LGUs' overall performance and validation of other training need relative to their implementation plans

Corporate Affairs Officer

Seoul Bank Rep Office
Makati, Philippines
01.1997 - 12.1999
  • Took charge of the company's overall corporate and administrative affairs and assisted private companies by providing business information on South Korea
  • Handled research on the general economic, domestic and foreign business environment in the Philippines

Education

Bachelor of Science - Tourism Management

University of the Philippines
Quezon City, Philippines
01.1994

Certificate - Business Administration

AXIOM College
Mackay, QLD

Skills

  • MS Office tools (Word, Excel, PowerPoint)
  • MS Project
  • Data entry
  • Esri ArcGIS platform
  • ArcGIS software
  • Project management
  • Staff supervision
  • GIS project management
  • Consultancy services
  • Newsletter formulation
  • Workflow documentation
  • Business process documentation
  • Client communication
  • Team coaching
  • Meeting facilitation
  • Stakeholder updates

References

  • Mr. Ibby Saad, General Manager, Quest Mackay on Gordon, (+61) 0748421800, gm.mog@questapartments.com.au
  • Hayley Donnelly, Housekeeping Supervisor, Quest Mackay on Gordon, (+61) 0748421800

Timeline

Admin Support /Guest Service Team Leader

Quest Hotel
02.2022 - Current

Deputy Program Manager

ABS-CBN Foundation
11.2012 - 06.2014

Board Secretary, GSTI Board of Directors

Geodata Systems Technologies, Inc.
01.2012 - 10.2021

Corporate Strategy and Risk Management Manager

Geodata Systems Technologies, Inc.
01.2012 - 10.2021

Project Coordinator cum Project Manager

Geodata Systems Technologies, Inc.
01.2012 - 10.2021

Documentation Specialist

Geodata Systems Technologies, Inc.
01.2012 - 10.2021

Associate Consultant

Dept of the Interior and Local Government
04.2009 - 01.2012

Associate Consultant

Norconsult Mngt. Phils.
10.2006 - 02.2009

Development Management Officer

Dept of the Interior and Local Government
01.2000 - 08.2006

Corporate Affairs Officer

Seoul Bank Rep Office
01.1997 - 12.1999

Bachelor of Science - Tourism Management

University of the Philippines

Certificate - Business Administration

AXIOM College

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Hazelle C. Montero