Hazera Akan
Melbourne,VIC
Summary
Motivated and hardworking individual with valuable experience in retail and hospitality positions. Able to handle high pressure situations, work collaboratively in teams, and use strong interpersonal skills to engage with customers. Eager to work with a company which fosters a supportive environment where I can continue to grow my breadth of skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Assistant
ZARA
05.2023 - 11.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Opened, shelved and merchandised new products in visually appealing and organised displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Team Member
Target
01.2022 - 04.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Interacted positively with team members and customers to promote commitment to organisation's vision and values.
- Handled customer complaints and issues politely and professionally.
- Assisted customers with merchandise by answering product-related questions to guide customers through buying process.
Crew Team Member
KFC
08.2019 - 12.2021
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Operated register to process payments and collect cash payment for order totals.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Trained new team members on procedures, customer service, and sales techniques.
Education
M.D. - Bachelor of Medical Science/Doctor of Medicine
Monash University
Clayton, VIC11.2027
Skills
- Retail Transactions
- Willingness to Learn
- Teamwork and Collaboration
- Flexible Hours
- Positive Customer Engagement
- Strong Communication and Interpersonal Skills
Certification
First Aid Certificate
Languages
English
Native or Bilingual
Bengali
Native or Bilingual
Timeline
Sales Assistant
ZARA
05.2023 - 11.2023
Team Member
Target
01.2022 - 04.2023
Crew Team Member
KFC
08.2019 - 12.2021
M.D. - Bachelor of Medical Science/Doctor of Medicine
Monash University
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