Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hazzy Muhammad

Hillsdale,NSW

Summary

Accomplished Insurance Broker and Account Manager with a strong focus on new business development and client relationship management. Proven ability to identify, pursue, and secure new opportunities while delivering tailored insurance solutions that meet diverse client needs. Consistently exceed performance goals, averaging 200% of target over the past 12 months through strategic prospecting, effective negotiation, and consultative sales.


Experienced in managing key accounts, nurturing long-term client partnerships, and ensuring exceptional service delivery from policy inception to renewal. Recognized for combining strong commercial acumen with a client-first approach to drive growth, retention, and profitability across all insurance portfolios.


Overview

5
5
years of professional experience
1
1
Certification

Work History

Insurance Broker

Maclean Insurance
10.2022 - Current
  • Consistently exceeded sales performance targets, averaging 200% of target over the past 12 months.
  • Developed and maintained a robust portfolio of commercial and personal insurance clients, driving significant revenue growth.
  • Provided expert advice on a wide range of insurance products, ensuring optimal coverage and value for clients.
  • Cultivated strong client relationships, achieving high client retention and referral rates through trust and service excellence.
  • Negotiated and structured complex insurance solutions with underwriters to meet diverse client needs.
  • Delivered tailored risk management strategies that reduced clients’ exposure and improved policy efficiency.
  • Accurately assessed client risk profiles, ensuring compliance with regulatory and company standards.
  • Collaborated with internal teams and external partners to streamline policy renewals and claims handling.
  • Recognized for exceptional sales performance and client service excellence within the brokerage team.
  • Leveraged CRM tools to track performance, identify opportunities, and maintain consistent pipeline growth.

Account Manager

Ausbiz
09.2022 - 09.2023
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Collaborated with sales and marketing departments to support business objectives and client acquisition.
  • Created proposals for over 100 new and repeat customer business transactions.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.

Account Manager

BCI Central
08.2021 - 09.2022
  • Achieved monthly and quarterly sales targets by cultivating and securing new customer relationships.
  • Analysed past sales data and team performance to develop realistic sales goals.
  • Managed entire sales cycle across customer accounts, proposing and closing sales to achieve total revenue growth, profit and customer satisfaction plans.
  • Presented products to clients using dynamic presentations and practical use-case scenarios.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Insurance Sales Agent

Greenstone Financial Services
09.2020 - 08.2021
  • Exceeded quarterly sales KPI's by 50%
  • Handled approximately 500 outbound and inbound sales-related calls per week to qualify individuals interested in purchasing financial protection coverage.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Explained features and advantages of financial protection products and services to promote sales.
  • Drove sales by following up with leads and new customers through outbound calls and web leads.
  • Achieved sales goals and service targets by cultivating feedback from superiors.

Education

Bachelor of Construction Management - Building And Construction

University of South Australia
South Australia
2023

Skills

  • Account Development
  • Verbal and Written Communication
  • Customer Relationship Management
  • Client Relationship-Building
  • Customer Account Management
  • New Business Development
  • Sales Reporting

Certification

Hospitality Cert III

Timeline

Insurance Broker

Maclean Insurance
10.2022 - Current

Account Manager

Ausbiz
09.2022 - 09.2023

Account Manager

BCI Central
08.2021 - 09.2022

Insurance Sales Agent

Greenstone Financial Services
09.2020 - 08.2021

Bachelor of Construction Management - Building And Construction

University of South Australia

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Hazzy Muhammad